Foot Locker

VP, Store Experience & Design

Foot Locker • $250K — $280K *
New York, NY 10025In-Person
Retail & Consumer Goods
8 - 10 years of experience
Reposted 1 week ago
Job Overview by Ladders

Qualifications

  • 10+ years of Space Planning/Visual Merchandising experience, including management and analysis.
  • 10+ years of progressive corporate management experience in merchandising or retail operations.
  • Proven leadership experience at the VP level in a large omni-channel retailer, preferably over $1 billion in volume.
  • Strong cross-functional collaboration skills with merchandising and customer experience teams.
  • Solid understanding of branding and consumer behavior combined with marketing principles.
  • Demonstrated ability to create and implement innovative visual merchandising strategies that enhance customer engagement.
  • Exceptional creativity and design acumen translating brand identity into visual narratives.

Responsibilities

  • Optimize retail store design and space planning to enhance customer experiences.
  • Lead projects to deliver timely and cost-effective store design and renovations.
  • Collaborate with cross-functional teams to align operational needs and store designs.
  • Establish visual merchandising standards across retail and digital platforms.
  • Conduct store visits to ensure adherence to merchandising standards and provide actionable feedback.
  • Partner with external vendors for effective development of visual displays and materials.
  • Analyze performance metrics to refine merchandising strategies based on data insights.

Benefits

  • Employee Discount
  • Paid Time Off
  • Medical, Dental, and Vision Coverage
  • 401(k) and Roth 401(k) options
  • Stock Purchase Plan
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement for Qualified Courses
  • Supportive Company Culture
  • Access to Employee Resource Groups
Full Job Description
Overview

The Vice President, Retail Experience contributes to the company's success by providing leadership and strategic direction to optimize store design, space planning and the visual experience globally. Based out of our New York office and reporting to the Foot Locker, Kids Foot Locker & Champs Sports NA GM, this is a strategic and collaborative leader who drives plans, leads project management efforts, and designs processes to ensure successful visual merchandising execution; including store design, space planning, in-store visuals, and other key initiatives to effectively drive growth, (margin) through the evolution of the customer experience through the lens of retail stores. This executive is responsible for establishing best-in-class Visual Merchandising processes for the company and creating a modern Store Design, Visual Merchandising and Space Planning Center of Excellence across all business units and channels of distribution.

Responsibilities

Store Design/Visual Experience
  • Optimize positioning of the organization's NA retail locations by analyzing existing store design prototypes and creating new designs to inspire memorable in-store and digital customer experiences.
  • Orchestrate and drive the successful and timely design of construction projects in collaboration with other internal stakeholders to achieve the business goals, while ensuring timeline and forecasted budget are met.
  • Collaborate cross-functionally with Corporate and Division teams to gain an understanding of operational needs of Foot Locker's portfolio of brands to update and refresh store designs.
  • Define and establish visual merchandising standards, guidelines, and best practices for all retail stores, e-comm platforms and other customer touchpoints.
  • Conduct regular store visits to ensure consistent implementation of visual merchandising standards, providing feedback and recommendations for improvement.
  • Partner with external vendors, agencies, and creative teams to develop visual merchandising materials, displays, and fixtures that are both aesthetically appealing and functional.
  • Analyze category performance and use industry trends to understand future market potential. Leverage consumer data to guide visual merchandising strategies as well as decision making across all channels of business.
  • Partner with the field teams to support the execution of visual merchandising presentation, and seasonal direction.
  • Analyze key performance indicators (KPIs), such as sales data, customer feedback, and market trends, to assess the effectiveness of visual merchandising strategies and make data-driven recommendations for improvement.
  • Monitor and adjust in-season presentation, as needed.
  • Determine vision and functional strategy for Merchandising business processes design and system capabilities as they relate to and impact corporate goals.
  • Integrate processes and systems to optimize consistency, space utilization, and in-store presentation.


Space Planning
  • Establish effective and best practice space planning & visual merchandising processes to enable successful execution of functional activities to maximize resources, sales, and margin performance.
  • Develop long-term global space planning and visual merchandising plans that are consistent with the company's long-term plans and annual objectives.
  • Develop short-term and long-term strategies that connect to the Company's financial plan. Create action plans with cross-functional leaders around space allocation and planning; in-store visual experience and store design.
  • Create and lead seasonal, annual, and long-range strategic and financial planning across a wide array of customer, and merchandising segments.
  • Oversee the design and layout of stores, ensuring efficient use of space, traffic flow optimization, and product accessibility.
  • Work closely with the product merchant team to provide input on product presentation, packaging, and visual elements that enhance the overall customer experience.
  • Stay abreast of industry trends, competitor activities, and emerging technologies in visual merchandising, incorporating innovative concepts and techniques into our strategies.
  • Support the CMO in presenting to various strategic meetings for the division.


Department & Cross-Functional Leadership
  • Partner cross functionally with Marketing, Store Operations, Planning & Allocation and other functional areas to drive overall business performance.
  • Mentor, train and develop the Store Design, Space Planning & Visual Merchandising team. Provide challenging opportunities to leverage strengths and improve abilities. Offer support, feedback and coaching to build future leaders.
  • Exercise high EQ to navigate complex organizational structures, collaborate to get buy-in across functions, diplomatically challenge the status-quo, and solidify relationships with a broad group of people.


Qualifications

  • 10+ years of Space Planning/Visual Merchandising experience including management, space planning tools, in-store customer experience, store design and analysis.
  • 10+ years of progressive corporate management experience with a large omni-channel retailer in merchandising, information technology, or retail operations.
  • Experience leading a team at the VP level at a retailer of scale, ideally well over $1 billion in volume.
  • Strong cross-functional partnership skill sets, including a track record of working closely with merchandising/CX teams to set and execute against divisional strategy.
  • Strong understanding of branding, marketing principles, and consumer behavior.
  • Demonstrated ability to develop and execute innovative visual merchandising strategies that drive customer engagement and sales.
  • Exceptional creativity and an eye for design, with the ability to translate brand identity into compelling visual narratives.
  • Strong project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across various departments and influence stakeholders at all levels.
  • Proficiency in using space planning and visual merchandising software, store design tools, and technology platforms.
  • Exceptional analytical skill sets and a high level of detail-orientation.


Benefits

The annual base salary range is $250,000 - $280,000 / year. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.

Foot Locker Benefits:
  • Employee Discount
  • Paid Time Off
  • Medical | Dental | Vision Coverage
  • 401(k) | Roth 401(k)
  • Life Insurance
  • Flexible Spending Account
  • Opportunities for Advancement
  • Tuition Reimbursement for Qualified Courses
  • Strong Company Culture
  • Employee Resource Groups

About Foot Locker

Foot Locker, Inc. is a global retailer of shoes and apparel, operating 3,473 primarily mall-based stores in the United States, Canada, Europe, Australia and New Zealand as of February 1, 2014. The Company operates in two segments: Athletic Stores and Direct-to-Customers. The Athletic Stores segment is an athletic footwear and apparel retailers whose formats include Foot Locker, Lady Foot Locker, Kids Foot Locker, Champs Sports, Footaction, SIX:02, as well as the retail stores of Runners Point Group, including Runners Point, Sidestep and Run2. The Direct-to-Customers segment includes Footlocker.com, Inc. and other affiliates, including Eastbay, Inc., CCS, and Tredex, which sells to customers through Internet Websites, mobile devices, and catalogs.

Foot Locker Careers

Join the dynamic team at Foot Locker, a leading global retailer of athletically inspired shoes and apparel. At Foot Locker, we empower our employees with unmatched opportunities for career growth and leadership development in the retail industry. Work You’ll Do Become a part of Foot Locker’s vibrant culture by joining our diverse team. We are committed to innovation, leadership, and excellence in every aspect of our business. From sales to corporate functions, Foot Locker offers a variety of job opportunities that allow you to bring your passion and creativity to our team. Transform your career with Foot Locker, where we value diversity and are dedicated to fostering an inclusive environment. We believe that our team’s varied perspectives and experiences are crucial to our success. Lead with Confidence Step into a role that challenges you, fosters your professional growth, and puts you on the path to leadership. At Foot Locker, you’ll work alongside industry leaders and seasoned professionals who are eager to share their knowledge and experience. Work with a team that’s as passionate about the success of the company as they are about each individual’s career advancement. Foot Locker offers extensive training and development programs, including diversity training and leadership workshops, to help you reach your full potential. Innovative Opportunities Engage in work that matters with a company that’s at the forefront of the retail industry. Foot Locker is constantly innovating to meet the ever-changing needs of our customers and to stay ahead in a competitive market. Our employees enjoy a range of benefits that support their personal and professional lives, including health, dental, and vision insurance, employee discounts, and flexible working arrangements. Internship Programs Kickstart your career with a Foot Locker internship. Gain invaluable industry experience, develop your skills, and build your professional network. Our internships offer a real-world glimpse into how a major retail company operates, providing you with the tools needed to succeed in your future career. Join Our Team Explore the employment opportunities at Foot Locker and find the position that matches your skills and ambitions. We are always looking for curious, driven, and innovative team players who are ready to make an impact. Stay Connected Keep up to date with the latest company news, hiring events, and career tips by visiting our Foot Locker Careers page. Customize your job alerts to receive updates on positions that interest you the most. Apply Today Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s committed to your growth and success. Search Foot Locker jobs now and discover how you can contribute to our dynamic team. Foot Locker is not just a company; it’s a place where you can grow, innovate, and lead. We look forward to welcoming you to our team and helping you achieve your professional goals.
Learn more about Foot Locker
Size
16,555 employees
Market Cap
$3.3 billion
Industry
Retail & Consumer Goods
Net Income
$323 million
Founded
1974
5 Year Trend
+2.9%
Revenue
$7.5 billion
NASDAQ
FL
* Ladders Estimates

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