The Role:The VP, Security & Quality is a cross-functional leadership role responsible for advancing the security, integrity, quality, and operational reliability of Meazure Learning's testing environment. This leader will oversee and continuously evolve testing-security practices across both remote online proctoring and onsite Test Center delivery, helping ensure Meazure Learning's testing solutions remain secure, reliable, and aligned with the needs of clients and test takers.
The VP, Security & Quality will partner closely with Technology, Product, Operations, Test Centers, and other functional leaders to provide testing-security expertise as Meazure Learning's technology and delivery models continue to evolve. The role will also lead the ongoing advancement of quality management and continuous improvement practices that support secure, consistent, and high-quality testing operations.
ResponsibilitiesTesting Security & Technology Risk- Lead the ongoing execution and evolution of Meazure Learning's testing security strategy, ensuring security practices remain aligned with the company's technology, products, client needs, and testing delivery models.
- Provide leadership and oversight for technology-enabled security practices and controls that support the integrity of online and onsite testing, including secure testing environments, candidate authentication, exam content protection, and test delivery safeguards.
- Partner closely with Technology and Product teams to proactively assess testing-related security considerations and ensure appropriate safeguards remain integrated into testing platforms, proctoring solutions, secure testing technology, Test Center delivery, and the test-taker experience.
- Maintain and continuously enhance testing security standards, policies, procedures, and controls across remote proctoring and Test Center operations.
- Stay current on evolving testing-security trends, technology developments, and methods of testing misconduct, and recommend enhancements that support continued exam integrity and secure test delivery.
- Provide leadership and sound judgment in the review, escalation, and resolution of testing security matters, partnering with appropriate teams to support timely and consistent outcomes.
- Partner with Test Center leadership to maintain effective security practices for onsite testing, including candidate authentication, secure test delivery, appropriate system access, and protection of testing content and environments.
- Partner with remote proctoring operations to support the continued effectiveness and evolution of practices that authenticate test takers, protect exam content, identify prohibited behavior, and preserve the integrity of online testing sessions.
- Provide testing-security expertise as products, technologies, client requirements, and operational processes evolve, helping ensure security, customer experience, and business needs remain appropriately balanced.
- Monitor and communicate meaningful testing-security metrics and trends to leadership, providing visibility into program effectiveness, emerging considerations, and areas of continued focus.
- Serve as a senior testing-security resource for client reviews, audits, and inquiries related to the security and integrity of Meazure Learning's testing solutions and delivery environments.
- Champion Meazure Learning's culture of testing security and accountability through ongoing training, communication, and cross-functional partnership.
Quality, Compliance & Operational Excellence- Drive business results through the development, implementation, and execution of a quality management system.
- Apply leading performance improvement methods (e.g., Lean, Six Sigma) to define key process gaps, measure current state, assess strategic options for improvement, and drive improvement initiatives.
- Develop and manage standards, policies, and procedures for quality management across the organization, including process controls and corrective actions.
- Create product and process quality documentation, visual controls, and standardized client communication.
- Prepare product, process, quality, and compliance reports by collecting, analyzing, and summarizing information, findings, and trends.
- Partner with operational leaders to understand current KPIs and scorecards and develop meaningful performance measures and visual controls.
- Develop policies and processes concerning accessibility, accommodations, and other operational compliance considerations associated with remote proctoring and testing services.
- Implement process changes and effectively monitor and measure results.
- Partner with training and functional leaders to ensure changes to policies, processes, controls, and procedures are effectively communicated and sustained.
- Coordinate audit processes, including reviewing, analyzing, and reporting findings, and collaborate with the appropriate departments and leadership on corrective actions.
- Synthesize analysis into operational insights and practical recommendations to assess risk, customer impact, and financial impact.
The Desired Attributes- Bachelor's degree in business, technology, information systems, security, or a related field required; advanced degree preferred.
- Significant leadership experience in testing security, assessment technology, technology-enabled security, exam integrity, risk, quality, compliance, or related disciplines.
- Demonstrated understanding of security risks and controls associated with remote online testing, secure browser technology, test-taker authentication, proctoring platforms, and/or onsite Test Center delivery.
- Experience partnering with Technology and Product teams to evaluate and strengthen security controls within customer-facing technology platforms.
- Experience identifying, assessing, and mitigating technology and operational risks that could affect testing integrity, sensitive exam content, or the test-taker experience.
- Experience with data analytics and statistical processes.
- Formal Lean and Six Sigma training; Master Black Belt or Black Belt certification preferred.
- Experience in Higher Education, assessment, certification, credentialing, or academic testing preferred.
- Experience coaching and mentoring at all levels of an organization.
- Proven track record of initiating and championing change to drive process improvement, ownership, and accountability.
- Strong business acumen, problem-solving skills, judgment, and strategic foresight.
- Ability to translate technical and operational security risks into clear business implications and practical recommendations.
- Advanced written and verbal communication skills with the ability to influence cross-functional leaders.
- Process-oriented, highly organized, and comfortable managing multiple high-priority initiatives in a fast-paced environment.
- Focused on achieving results for customers and the company; resourceful in solving problems and comfortable making decisions.
The Benefits - Competitive Salary
- Exceptional Benefits:
- 401(k) plan with company matching & immediate vesting schedule (100% of the 1st 3% and 50% of the next 2%)
- BCBS Health, Dental, & Vision Insurance with generous employer funding for employees and dependents
- Generous flexible time off approach
- Professional development
- Remote and hybrid first organization
- Great working environment with a team of exceptional people
Learn more at www.meazurelearning.com
