Significant experience in commercial property and casualty insurance operations.
Active Property & Casualty Producer license across multiple jurisdictions.
Proven track record in leading insurance operations with P&L accountability.
Experience in modernizing insurance processes and governance structures.
Strong relationship management skills with brokers and carriers in commercial insurance markets.
Collaborative leadership style with the ability to influence across a decentralized organization.
Responsibilities
Own and manage the insurance services P&L and growth strategy.
Lead and develop a team of insurance professionals with clear performance expectations.
Enhance operations through stronger SOPs and compliance practices.
Cultivate strategic partnerships with brokers and carriers to increase placement volume.
Collaborate with cross-functional teams to improve service delivery and revenue reporting.
Oversee insurance risk and claims processes including compliance and regulatory requirements.
Benefits
Opportunities for professional development and growth.
Collaborative and dynamic work environment.
Ability to influence and drive change in a decentralized organization.
Access to a supportive team of insurance professionals.
Involvement in shaping the long-term strategy of insurance services.
Full Job Description
WHAT YOU WILL DO
Own the insurance services P&L, growth strategy, operating model, and long-term roadmap while identifying opportunities to expand revenue and strengthen business performance
Lead and develop a distributed team of insurance professionals, establishing clear priorities, accountability, performance expectations, and scalable operating rhythms
Build a more disciplined insurance operation through stronger SOPs, renewal governance, compliance practices, quality controls, reporting, and performance metrics
Develop and manage strategic broker and carrier relationships, including partner strategy, market access, commercial agreements, and opportunities to expand placement volume
Partner across operations, finance, marketing, legal, accounting, data, and technology to strengthen lead generation, service delivery, revenue reporting, technology, and internal adoption of insurance services
Oversee insurance risk and claims-related processes, including licensing and regulatory requirements, coverage oversight, first-notice-of-loss workflows, and coordination with internal and external partners
HOW YOU ARE QUALIFIED
Significant progressive experience within commercial property and casualty insurance, with strong knowledge of brokers, carriers, policies, claims, regulatory requirements, and insurance operations
Active Property & Casualty Producer license, with the ability and willingness to maintain appropriate licensing across multiple jurisdictions
Demonstrated success leading an insurance operation, agency, brokerage function, program, or business line with accountability for P&L performance, revenue growth, and team leadership
Experience building or modernizing insurance operations through improved processes, SOPs, KPIs, quality controls, technology, reporting, compliance, and governance
Strong experience managing broker and carrier relationships, navigating commercial or specialty insurance markets, and balancing growth opportunities with client service and risk management
A collaborative, entrepreneurial leader who can influence across a decentralized organization, drive adoption of new processes and services, and build effectively within an evolving business model
