Minimum 7 years in sales/business development within disaster recovery or related fields.
Experience with leadership, mentoring, and developing sales teams.
Flexibility and strong time management skills required.
Willingness to travel throughout the USA, up to 90% during peak disaster periods.
Understanding of weather patterns' impacts on disaster response; familiarity with HailTrace Software is a plus.
Experience with CRM platforms like Salesforce.com is advantageous.
Strong organizational skills and knowledge of HOAs and Community Associations are essential.
Responsibilities
Lead strategic planning and growth for multi-state disaster response operations.
Drive initiatives focusing on hurricane response and quality improvement.
Develop strategies for client throughput and regulatory compliance in disaster response.
Foster client experiences and staff engagement to enhance sales team performance.
Manage budgets and optimize labor across national accounts in a dynamic environment.
Promote the emergency response business line and champion disaster recovery services.
Engage with Community Managers and maintain relationships with Boards of Directors.
Benefits
Professional development and mentorship opportunities on the sales team.
Engagement in impactful community-focused initiatives.
Dynamic work environment with varied tasks and responsibilities.
Opportunity to contribute to critical disaster recovery efforts.
Collaborative culture that values creativity and professional growth.
Full Job Description
Lead strategic planning, business development, and service line growth across multi-site/multi-state operations.
Drive growth, hurricane response practices, campaigns and initiatives focused on weather patterns, and quality outcomes improvement.
Develop new client throughput strategies, capacity planning, and regulatory compliance programs within the disaster response and insurance compliance programs.
Foster superior client experiences and staff engagement initiatives to grow and develop the sales team.
Manage budgets, quarterly planning, and labour optimisation across high-volume national accounts. Build external referral networks and maintain competitive positioning in a dynamic insurance and disaster response environment.
Promote and champion the emergency response business line, including short- and long-term disaster recovery services.
Maintain relationships with Community Managers and Boards of Directors.
Set up and present Lunch and Learn programs for individual branches.
Attend Board meetings, including evening meetings as required. Attend networking events such as CAI, SFCA, golf tournaments, trade shows, and industry functions.
Collaborate with various offices and departments to gather necessary information on communities.
Work with the sales team to update and maintain the LHR Intranet page, promoting the ERP program.
Assist with other sales-related activities as needed to support the sales team.
Conduct outbound calling to secure face-to-face meetings with clients.
Clearly articulate and demonstrate the benefits of Emergency Response Plans for Communities.
Develop and deliver PowerPoint presentations tailored to each client's specific needs.
Ensure outstanding customer service through ongoing client follow-up throughout the year.
Seek out new customers and strengthen partnerships with existing clients on a daily basis.
Identify and establish relationships with key decision-makers to secure new business opportunities.
Conduct face-to-face and virtual prospecting activities on a daily basis.
Lead by example and foster creative thinking, collaboration, and professional growth across the sales team.
Minimum 7 years of proven sales and business development experience in disaster recovery, emergency response, restoration, catastrophe response, reconstruction, roofing, or insurance restoration services.
Leadership experience managing, mentoring, and developing sales teams.
Flexibility and time management is essential in this position.
Travel throughout the entire USA is required - the frequency of travel is contingent on specific duties and weather patterns/storm seasons. Candidates should be prepared to travel approximately 20% during non-storm periods and up to 90% during hurricane and catastrophe response seasons.
An understanding of weather patterns across the USA and their impact on disaster response; we utilize HailTrace Software.
Experience using Salesforce.com or similar web-based client relationship management (CRM) software is a plus.
Strong organizational skills, attention to detail, and a clear understanding of HOAs, Community Associations, and Boards of Directors.
Knowledge of the disaster recovery industry, including preparedness, response, recovery, and reconstruction, is strongly preferred.
