American Express

Vice President, Global Dining Consumer Engineering

American Express$200K — $250K *
Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in engineering; 8+ years in senior technology leadership roles
  • Experience building scalable mobile and web applications with modern front-end architectures
  • Proficient in delivering real-time consumer experiences, performance optimization, and analytics-driven development
  • Ability to lead consumer engineering teams in partnership with Product and prioritize user experience
  • Familiarity with marketplace and two-sided platform ecosystems
  • Strong communication skills for influencing both executives and technical teams
  • Bachelor's degree in Computer Science or related field

Responsibilities

  • Lead development of consumer applications across iOS, Android, and web platforms
  • Define and evolve front-end and mobile architecture patterns
  • Drive performance, reliability, and UX quality across consumer touchpoints
  • Translate product vision into scalable technical roadmaps with Product and Design teams
  • Enable rapid experimentation and data-driven feature iteration
  • Collaborate with Data and ML teams for personalization in consumer journeys
  • Ensure seamless integration of consumer apps with platform services and loyalty capabilities
  • Build and scale high-performing engineering teams, fostering operational excellence

Benefits

  • Opportunity to shape technical strategy for a high-impact organization
  • Engagement with a variety of teams across Product, Design, and Data
  • Culture emphasizing learning and adoption of modern development tools
  • Focus on customer-first principles and high-quality user experiences
  • Work within a recognized brand in the dining and hospitality industry
Full Job Description
Job Description

As VP, Global Dining Consumer Engineering, you will lead the consumer engineering organization responsible for mobile and web experiences across the Dining portfolio. You will partner closely with Product, Design, Data, and Business leaders to deliver a unified, best-in-class diner experience across brands.

This leader will shape the technical strategy for how millions of diners discover restaurants, book experiences, manage reservations, and engage with dining content. You must bring a strong consumer-first engineering mindset, deep empathy for users, and passion for hospitality and marketplace dynamics.

You will operate as both a strategic and hands-on technical leader, guiding architecture, influencing UX-driven engineering decisions, and building high-velocity teams capable of rapid experimentation and iteration.

Responsibilities

Consumer Experience Engineering
• Lead development of high-performance, intuitive consumer applications across iOS, Android, and web platforms
• Define and evolve front-end and mobile architecture patterns to support scalability, personalization, and real-time engagement
• Drive performance, reliability, and UX quality across all consumer touchpoints

Product Partnership
• Partner with Product and Design to translate vision into scalable, executable technical roadmaps
• Enable rapid experimentation, A/B testing, and data-driven feature iteration
• Balance speed and innovation with platform consistency, technical quality, and long-term maintainability

Personalization & Data-Driven Experiences
• Collaborate with Data and ML teams to embed personalization, recommendations, and intelligent ranking into consumer journeys
• Leverage behavioral and transactional data to continuously improve engagement and retention

Integration Across Ecosystem
• Ensure seamless integration between consumer apps and platform services, restaurant systems, loyalty capabilities, and Amex benefits
• Drive unified identity, payments, and booking experiences across brands

Engineering Leadership
• Build and scale high-performing engineering teams
• Develop senior technical leaders and foster a culture of operational excellence, ownership, and accountability
• Drive clear, effective decision-making in a complex, cross-functional environment
• Partner with engineering leaders across Global Dining to build products and deliver cohesive experiences for both consumers and partners (e.g. diners and restaurants).
• Champion a learning-oriented culture and encourage effective adoption of modern development tools, including AI-assisted coding.

Qualifications

  • 15+ years of experience in engineering, including 8+ years in senior technology leadership roles
  • Proven experience building and scaling large-scale consumer mobile and web applications, with deep expertise in modern front-end architectures, mobile frameworks, and modern APIs
  • Demonstrated success delivering real-time, highly interactive consumer experiences, with strong capabilities in performance optimization, experimentation platforms, and analytics-driven product development
  • Proven ability to lead multi-team consumer engineering organizations in close partnership with Product, championing a customer-first approach that upholds high standards for user experience, execution quality, and delivery velocity
  • Familiarity with marketplace, commerce, or two-sided platform ecosystems, including the technical and operational dynamics that drive engagement and conversion
  • Excellent communication skills with the ability to influence executives and technical teams alike
  • Bachelor's degree in Computer Science or related field

Preferred Qualifications:
  • Advanced degree in Computer Science or related field
  • Experience working in restaurants or restaurant tech


Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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