Wave

Vertical Major Account Manager, Government & Education, Spectrum Business

Wave$80K — $120K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent (GED) required.
  • 3+ years of sales experience with a track record of exceeding revenue goals.
  • Strong understanding of LAN and WAN technologies and high-capacity fiber networks.
  • Proven client relationship building, negotiation, and closing skills.
  • Ability to manage multiple tasks and work within deadlines effectively.
  • Valid driver's license and willingness to travel as necessary.
  • In-depth knowledge of CRM systems, preferably Salesforce.

Responsibilities

  • Develop and execute account strategies aligned with client needs.
  • Identify opportunities for revenue growth and service improvements in assigned accounts.
  • Achieve sales quotas through tailored proposals addressing client challenges.
  • Conduct outreach and build relationships with both new and existing clients.
  • Coordinate site surveys and investment analyses for potential deals.
  • Maintain and update sales databases with client information and activities.
  • Collaborate with cross-functional teams to enhance customer experience.

Benefits

  • Comprehensive pay and benefits package supporting employee well-being.
  • Opportunities for career development and professional growth.
  • Support for work-life balance throughout various life stages.
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Eager to grow strategic client relationships while driving business results? As a Vertical Major Account Manager, Government & Education at Spectrum, you will serve as a trusted field-based sales consultant, creating tailored strategies and nurturing complex accounts to position Spectrum Business as the provider of choice for voice, video and data solutions. Your expertise will enable you to capture new opportunities, overcome challenges and deliver long-term value for high-profile clients.

How You Will Make an Impact
  • Develop and execute account pursuit strategies by conducting consultative needs analyses and collaborating with the Sales Manager
  • Monitor assigned accounts to identify revenue growth opportunities or service improvements
  • Achieve monthly and annual new revenue and renewal quotas by understanding and addressing the communication needs of strategic clients
  • Present tailored proposals and facilitate sales presentations to resolve client business challenges
  • Expand Spectrum Business's footprint by cultivating relationships with new and existing contacts through telephone outreach, cold calls, premise visits, networking and industry events
  • Qualify new leads, coordinate site surveys and submit return on investment analyses for sales management review
  • Maintain accurate sales databases to report client information and sales activities
  • Collaborate with Sales Engineering, Sales Support and Marketing teams to enhance the client experience
  • Attend sales meetings and training sessions to improve sales skills and stay informed on market trends
  • Ensure compliance with Spectrum policies to mitigate risks and support successful account management

Working Conditions
  • Office-based role with regular travel required to client locations within a specified footprint


What You Will Bring to Spectrum

Required Qualifications

Education
  • High school diploma or equivalent from an accredited organization (GED)

Experience
  • 3+ years of sales experience exceeding revenue goals

Skills
  • Read, write, speak and understand English
  • Demonstrated history of consistently exceeding sales quotas
  • Strong understanding of computer networking, LAN and WAN technologies, high-capacity and fiber-connected networks
  • Proven product and technical knowledge
  • Effective client relationship building, networking, negotiation and closing abilities
  • Ability to multitask and work efficiently within deadlines
  • Quick learner able to apply knowledge and partner with support resources to drive account growth
  • Valid driver's license, safe driving record and willingness to travel as needed


Preferred Qualifications

Education
  • Bachelor's degree in a business-related field or equivalent combination of education, training and experience

Experience
  • 3+ years of experience exceeding revenue goals selling data, voice and video solutions in the telecommunications B2B industry

Skills
  • In-depth knowledge of CRM systems such as Salesforce
  • Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

#LI-SE1


About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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