Req ID: 306268
Utilities Industry Solutions SMERemote - U.S. | Preferred: Dallas or proximity to a major metropolitan area
About the RoleNTT DATA's Commercial/Manufacturing Sector is seeking an accomplished
Utilities Industry Solutions Subject Matter Expert (SME) to help drive growth across North America. This role is ideal for a senior industry professional who thrives at the intersection of
industry expertise, digital transformation, and consultative business development.
Role Charter- Drive business-outcome-led transformation strategy and pipeline
- Shape pipeline and large deals through industry consulting and advisory
- Build differentiated utility-specific offerings and GTM plays
Key ResponsibilitiesUtility Industry Domain Leadership- Serve as the senior Utility SME across Electric, Gas, Water, and Integrated Utilities
- Own deep expertise across the utility value stream:
- Generation (including renewables)
- Transmission & Distribution (grid modernization, DER, AMI)
- Asset and outage management
- Field workforce, safety, and compliance
- Customer operations, billing, and retail energy
- Sustainability, decarbonization, and regulatory mandates
- Provide a strong industry point of view on trends such as grid resiliency, AI-driven asset intelligence, outage prediction, DER orchestration, and ESG reporting
Outcome-Centric Transformation Strategy- Lead C-suite-level strategy conversations with CEOs, COOs, CIOs, CDOs, Chief Grid and Sustainability Officers
- Translate utility business challenges into:
- Digital and AI transformation visions
- Industry-specific use cases (including GenAI and Agentic AI)
- Business outcome frameworks and value roadmaps
- Define measurable outcomes and success metrics, including:
- Reliability and resiliency improvement
- O&M and cost optimization
- Asset life extension
- Customer experience improvement
- Sustainability and regulatory outcomes
Sales & Client Executive Alignment- Partner with Sales and Client Executives to:
- Shape and qualify utility opportunities
- Drive executive workshops, visioning sessions, and roadmap discussions
- Provide industry credibility in pursuits and deal defenses
- Own executive-level storytelling, value narratives, and POVs for proposals and steering conversations
- Act as a trusted industry advisor and deal shaper, influencing scope, outcomes, and investment decisions
Utility Offerings & GTM Ownership- Define and evolve utility-specific digital, data, and AI offerings, avoiding generic or "boil-the-ocean" programs
- Build modular, outcome-focused offerings such as:
- AI-led asset health and outage intelligence
- Grid intelligence and DER orchestration
- Field workforce productivity and safety insights
- Sustainability, ESG, and regulatory intelligence
- Utility demand forecasting and energy optimization
- Partner with ecosystem and hyperscaler alliances to create differentiated utility solutions
- Drive utility GTM strategy, pipeline growth, and market positioning
Thought Leadership & Market Presence- Act as a recognized utility industry leader externally
- Contribute to:
- Executive POVs and industry whitepapers
- Client roundtables and industry forums
- Analyst and ecosystem partner discussions
- Build long-term C-suite relationships with strategic utility clients
Experience & QualificationsRequired- 15+ years of experience in the Utility industry
- Deep expertise in utility operations, grid, assets, or customer domains
- Proven experience in industry consulting, advisory, or transformation strategy roles
- Track record of engaging directly with C-suite and senior utility executives
- Strong ability to bridge business, technology, and regulatory considerations
Preferred- Prior experience as an Industry Consulting Partner, Practice Lead, or Utility Strategy Leader
- Exposure to AI, analytics, grid modernization, or sustainability initiatives
- Strong executive communication and workshop facilitation skills
Success Measures- Utility pipeline growth and deal influence
- Adoption of utility-specific offerings
- Strategic relevance with Sales and Client Executives
Measurable client outcomes defined and realized through transformation programs
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