Duties

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As a User Experience Designer/Researcher, you will support the strategy and design for next generation analysis tools and information system applications for the Intelligence Community. Join us to work at the forefront of product/software development in an organization that's focused on promoting consistent processes and practices across the Agency in the areas of user experience engineering, systems engineering, operational engineering and support, and customer outreach. As a User Experience Designer/Researcher, you will be charged with blending both technical expertise and mission knowledge in providing design support for a breadth of analytic, engagement, and business applications.

Responsibilities may include:

- Design user experiences for new and existing web and other framework-based applications from concept to completion

- Design workflows and experiences that are intuitive, effective, and accessible

- Apply human factors and cognition principles to the design of tools, systems, tasks, ergonomics, user interfaces, and environments

- Communicate ideas through low and high fidelity mockups

- Collect and analyze user behaviors and needs through various types of user research (field studies, surveys, lab studies, A/B testing, etc.)

- Convey research findings and/or design approach by communicating to a wide range of audiences in both written and oral format

- Generate design systems, building on existing structures and designing new approaches

- Design both a short term and long term UX vision for products

- Think critically through complicated challenges to formulate solutions and collaborate with developers and analysts to implement approved designs

EVALUATE/TEST

- Test applications to validate functional, operational, or user requirements.

- Evaluate and test websites and applications for Accessibility as required under Section 508.

- Evaluate or test computer applications or programs for usability in order to meet performance objectives.

- Communicate identified defects in developed hardware or software to development team.

- Evaluate the results of a software or hardware test.

- Evaluate a software or hardware test plan.

- Analyze current tools for proper functionality.

- Evaluate or test computer applications or programs to ensure compliance with technical, professional, legal and/or organizational standards/requirements.

- Analyze user/customer requirements related to software and/or software system design.

- Evaluate solution designs.

- Conduct front-end analyses.

Requirements

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Qualifications

The qualifications listed are the minimum acceptable to be considered for the position.

Relevant experience must be in one or more of the following: web design or development, user interface design, user experience research or design, or programming languages.

ENTRY/DEVELOPMENTAL

Entry is with a high school diploma or GED plus 4 years of relevant experience, or an Associate's degree plus 2 years of relevant experience, or a Bachelor's degree and no experience.

FULL PERFORMANCE

Entry is with a high school diploma or GED plus 7 years of relevant experience, or an Associate's degree plus 5 years of relevant experience, or a Bachelor's degree plus 3 years of relevant experience, or a Master's degree plus 1 year of relevant experience or a Doctoral degree and no experience.

Education

Degree must be in Human Computer Interaction, Web Design, Web Development, or a related field (for example, Web Technologies, Computer Science, Programming, Visual Communications, UI/UX, Graphic Design).

Additional information

Pay: Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position.

Salary Range: $57,736 - $133,142 (Entry/Developmental, Full Performance)

Salary range varies by location, work level, and relevant experience to the position.

Training will be provided based on the selectee's needs and experience.

Benefits: NSA offers a comprehensive benefits package.

Work Schedule: This is a full-time position, Monday - Friday, with basic 8hr/day work requirement between 6:00 a.m. and 6:00 p.m. (flexible).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.