Position Summary...What you'll do...Role summary: Join Walmart as a
Site Reliability Operations Engineer III and help ensure the availability, reliability, and resilience of Walmart's global Omnichannel eCommerce platforms. You will provide 24x7 production operations support, proactively monitor and triage critical incidents, coordinate major incident response, and restore services to minimize customer impact. Working with engineering and infrastructure teams, you will leverage cloud technologies, observability platforms, automation, AI-assisted operations, and SRE best practices to improve service reliability, operational efficiency, and the stability of Walmart's customer-facing digital ecosystem.
About the team: Our team operates as Walmart's Command & Control Center (CCC) for Omnichannel eCommerce, ensuring 24x7 availability, reliability, and performance of customer-facing digital platforms. We lead proactive monitoring, incident detection, triage, and Major Incident Management for critical services, minimizing disruptions and supporting a seamless shopping experience. The team advances enterprise observability, operational tooling, automation, and AI-assisted capabilities to enhance incident response and platform resilience. By collaborating with engineering teams, performing root cause analysis, and driving continuous improvements, we strengthen operational stability and improve the reliability of Walmart's global eCommerce ecosystem.
What you'll do: - Provide 24x7 production operations support for Walmart's Omnichannel eCommerce platforms across Azure, GCP, Kubernetes, and cloud-native environments.
- Proactively monitor, detect, triage, and coordinate resolution of major production incidents using observability tools including Grafana, Prometheus, Splunk, Dynatrace, and New Relic.
- Troubleshoot Linux/Unix systems, networking, cloud infrastructure, APIs, and microservices to rapidly restore services.
- Maintain monitoring, alerting, automation, and operational tools using Python, Java, JavaScript, Shell scripting, and REST APIs.
- Drive automation, self-healing, root cause analysis, documentation, and continuous operational improvements using AI-assisted operations and SRE best practices.
What you'll bring: - Extensive experience supporting large-scale Omnichannel eCommerce production environments with expertise in Major Incident Management, production operations, incident triage, escalation, and service restoration.
- Strong knowledge of Linux/Unix, Azure, GCP, Kubernetes, Docker, networking, and microservices.
- Experience with observability tools including Grafana, Prometheus, Splunk, Dynatrace, New Relic, and OpenTelemetry.
- Proficiency in Python, Java, JavaScript, Shell scripting, SQL, REST APIs, and automation.
- Experience with SRE practices, CI/CD, Infrastructure as Code, self-healing, and AI-assisted operations (AIOps/LLMs).
- Strong analytical, collaboration, communication, and incident leadership skills.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $117,000.00 - $234,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 2 years' experience in software engineering or related area.
Option 2: 4 years' experience in software engineering or related area.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Masters: Computer Science
Primary Location...1345 Crossman Ave, Sunnyvale, CA 94089-1114, United States of America
