HelloFresh

[US HQ] Learning Platform Manager

HelloFresh • $101K — $117K *
Phoenix, AZ 85032In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in content creation, ideally in digital or AI in e-commerce, culinary, or manufacturing contexts.
  • Proven track record managing multiple projects in fast-paced, time-sensitive environments.
  • Exceptional organizational, problem-solving, and communication skills.
  • Experience influencing stakeholders across all levels of an organization.
  • Willingness to travel 50-75% for site visits, including internationally during critical project phases.
  • Familiarity with material handling equipment and warehouse protocols is a plus.

Responsibilities

  • Act as the main contact for the Global Value Stream in developing training programs for Distribution Centers and centralized offices.
  • Coordinate the effective roll-out and execution of training plans with local content distribution teams.
  • Create comprehensive project plans detailing scope, schedules, and resource allocations.
  • Drive alignment among diverse teams including Operations, OpEX, Training, HR, and Safety.
  • Identify and manage project risks and escalate issues to leadership with solutions.
  • Document content request processes and implement learning from past projects for continuous improvement.

Benefits

  • Competitive hourly rate and immediate 401K company match upon participation.
  • Generous PTO and a flexible attendance policy.
  • Comprehensive health and wellness benefits, with low-cost options available immediately.
  • Up to 85% discount on meal subscription services for HelloFresh brands.
  • Access to inclusive Employee Resource Groups for various communities.
  • Dynamic work environment in a mission-driven company reshaping the food supply chain.
Full Job Description
Learning Platform Manager, Global Value Stream (US)
The Learning Platform Manager is a critical, hands-on role responsible for the successful creation of all new training materials for onsite and online distribution across multiple disciplines. You will serve as the primary owner, coordinating with various teams and pyramids while evaluating risks to ensure seamless operational readiness and minimal business disruption. This position requires a strong blend of technical acumen, time management discipline, and stakeholder communication expertise.
You will.....
* Serves as the primary point of contact from the Global Value Stream organization for development of all training programs for Distribution Centers and centralized offices, and as needed for other ancillary partners.
  • Ensure proper roll out and training plan execution with the local team responsible for content distribution.
  • Develop comprehensive plans, including scope definition, detailed work breakdown structures, schedules, and resource allocation.
  • Coordinate and drive alignment across internal teams (Operations, OpEX, Training, HR, Safety et al) to meet expected timelines.
  • Identify, track, and mitigate project risks and dependencies, escalating critical issues to leadership with proposed solutions.
  • Document and standardize content request processes, creating post-mortem reports and implementing lessons learned to continuously improve future project execution.
You Have.....
  • Proven experience (5+ years) in content creation, preferably with digital/AI experience, within e-commerce, culinary or manufacturing environments.
  • Demonstrated success in managing multi-discipline projects simultaneously and across multiple facilities, in a fast paced, time sensitive environment.
  • Exceptional organizational, problem-solving, and communication skills, with the ability to influence stakeholders at all levels.
  • Ability to travel frequently (up to 50-75%) to sites, including internationally during critical project phases.
  • Familiarity with material handling equipment (MHE), culinary standards, and/or warehouse protocols is highly desirable.

You'll get...
  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Newark, NJ Pay Range

$101,430-$117,300 USD

About HelloFresh

HelloFresh SE is a German publicly traded meal-kit company based in Berlin, Germany. It is the largest meal-kit provider in the United States, and also has operations in Canada, Western Europe (including the United Kingdom, Germany, Belgium, Luxembourg, the Netherlands, and Switzerland), New Zealand and Australia. The company was founded in November 2011 in Berlin, Germany by Dominik Richter, Thomas Griesel, and Jessica Nilsson. HelloFresh delivers pre-measured ingredients and recipes to their customers, allowing them to cook meals at home. The company went public in November 2017 and is listed on the Frankfurt Stock Exchange.
Learn more about HelloFresh
Size
18,700 employees
Industry
Food & Beverages
Founded
2011
* Ladders Estimates

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