HelloFresh

[US HQ] Content Creation Manager

HelloFresh$101K — $117K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in content creation, preferably with digital/AI experience in e-commerce or culinary contexts.
  • Proven ability to manage multiple projects across various facilities in fast-paced environments.
  • Strong organizational, problem-solving, and communication skills with stakeholder influence capabilities.
  • Willingness to travel up to 15% for critical project phases, including international locations.
  • Familiarity with material handling equipment, culinary standards, and warehouse operations preferred.

Responsibilities

  • Act as the primary contact from the Global Value Stream for training program development.
  • Oversee and execute training rollouts with local content distribution teams.
  • Create comprehensive project plans including scope, work breakdown structures, and schedules.
  • Facilitate alignment among internal teams like Operations, Training, and Safety.
  • Identify and manage project risks and escalate issues to leadership with solutions.
  • Standardize content request processes and implement improvements from post-mortem analyses.

Benefits

  • 401K company match that vests immediately upon participation.
  • Paid parental leave of 16 weeks.
  • Generous PTO policy.
  • Health/dental/vision coverage from day one with flexible health plan options.
  • 75% discount on HelloFresh subscriptions and other products.
  • Access to snacks, coffee, and catered meals.
  • Participation in Employee Resource Groups.
  • Collaborative and dynamic work environment in a mission-driven company.
Full Job Description
Content Creation Manager
The Content Creation Manager is a critical, hands-on role responsible for the successful creation of all new training materials for onsite and online distribution across multiple disciplines. You will serve as the primary owner, coordinating with various teams and pyramids while evaluating risks to ensure seamless operational readiness and minimal business disruption. This position requires a strong blend of technical acumen, time management discipline, and stakeholder communication expertise.
You will.......
  • Serves as the primary point of contact from the Global Value Stream organization for development of all training programs for Distribution Centers and centralized offices, and as needed for other ancillary partners.
  • Ensure proper roll out and training plan execution with the local team responsible for content distribution.
  • Develop comprehensive plans, including scope definition, detailed work breakdown structures, schedules, and resource allocation.
  • Coordinate and drive alignment across internal teams (Operations, OpEX, Training, HR, Safety et al) to meet expected timelines.
  • Identify, track, and mitigate project risks and dependencies, escalating critical issues to leadership with proposed solutions.
  • Document and standardize content request processes, creating post-mortem reports and implementing lessons learned to continuously improve future project execution.
You have......
  • Proven experience (5+ years) in content creation, preferably with digital/AI experience, within e-commerce, culinary or manufacturing environments.
  • Demonstrated success in managing multi-discipline projects simultaneously and across multiple facilities, in a fast paced, time sensitive environment.
  • Exceptional organizational, problem-solving, and communication skills, with the ability to influence stakeholders at all levels.
  • Ability to travel frequently (up to 15%) to sites, including internationally during critical project phases.
  • Familiarity with material handling equipment (MHE), culinary standards, and/or warehouse protocols is highly desirable.
You will get.....
  • Competitive salary & 401K company match that vests immediately upon participation
  • Paid parental leave (16 weeks)
  • Generous PTO policy
  • Day one benefit coverage for health/dental/vision ($0 monthly premium and other flexible health plans)
  • 75% discount on your subscription to HelloFresh, as well as other product initiatives
  • Snacks, coffee & catered meals
  • Employee Resource Groups
  • Collaborative, dynamic work environment within a fast-paced, mission-driven company

Newark, NJ Pay Range

$101,430-$117,300 USD

About HelloFresh

HelloFresh SE is a German publicly traded meal-kit company based in Berlin, Germany. It is the largest meal-kit provider in the United States, and also has operations in Canada, Western Europe (including the United Kingdom, Germany, Belgium, Luxembourg, the Netherlands, and Switzerland), New Zealand and Australia. The company was founded in November 2011 in Berlin, Germany by Dominik Richter, Thomas Griesel, and Jessica Nilsson. HelloFresh delivers pre-measured ingredients and recipes to their customers, allowing them to cook meals at home. The company went public in November 2017 and is listed on the Frankfurt Stock Exchange.
Learn more about HelloFresh
Size
18,700 employees
Industry
Founded
2011

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