General Information:Job Title: UI/UX Designer
Location: Toronto (Onsite/ Hybrid)
Job Type: Full-Time
Hiring Timeline: Immediate
Reporting Line: Senior Product Manager
Existing Vacancy: Yes
Application Deadline: Open until Filled
Salary Range: $85-115K CAD per year
(negotiable) Role OverviewWe're looking for a mid-level UI/UX Designer to join Crossdock Studios, where we specialize in bringing 0-to-1 product ideas to life. You'll work across the full design lifecycle - from early concept and user research through wireframes, prototypes, and polished, production-ready UI - partnering closely with product managers and engineers to turn ambiguous, early-stage ideas into simple, intuitive experiences.
This is a generalist role: you'll move fluidly between research, interaction design, visual design, and design systems work, depending on what the product needs at any given moment. You'll thrive here if you enjoy the challenge of designing for products that don't exist yet.
What You'll Do:- Research & Discovery: Conduct user interviews, synthesize findings, and translate insights into actionable design decisions.
- UX Design: Map user journeys and flows, build wireframes and prototypes, and iterate based on feedback and usability testing.
- UI Design: Create polished, high-fidelity mockups and visual designs that are consistent, accessible, and on-brand.
- Design Systems: Contribute to and maintain a shared component library/design system to ensure consistency across web and mobile.
- Collaboration: Partner closely with PMs and engineers throughout the product lifecycle - from early concept through implementation and QA.
- Prototyping: Build interactive prototypes to test concepts before development investment.
- Cross-functional Communication: Present design rationale and decisions clearly to stakeholders, incorporating feedback from technical and non-technical partners alike.
What We're Looking For:- 3-5 years of experience in UI/UX design for digital products (web and/or mobile).
- A strong portfolio demonstrating end-to-end design work - research, flows, wireframes, and finished UI.
- Proficiency in modern design tools (e.g., Figma) and familiarity with prototyping tools.
- Solid understanding of usability principles, accessibility standards, and responsive/adaptive design.
- Experience designing for complex, data-rich, or workflow-driven products (e.g., internal tools, enterprise software, dashboards) is a plus.
- Comfort working in ambiguous, fast-moving environments - this role touches early-stage product exploration as well as refinement of existing features.
- Strong communication skills and the ability to advocate for user needs while balancing business and technical constraints.
- Experience contributing to or maintaining a design system is a plus.
Nice to Have:- Experience leveraging AI tools to accelerate design work - e.g., using AI for generating mockups, building out or maintaining design systems, speeding up iteration, or exploring concepts faster and with higher quality.
- Familiarity with enterprise authentication/data architecture considerations (e.g., multi-tenant products) from a design perspective.
- Background in B2B or vertical SaaS products.
What Success Looks Like in the First 90 Days:30 Days In- Ramped up on Crossdock's product portfolio, current design system, and existing Figma libraries/component patterns.
- Shadowed active projects to understand how the team moves from research through to shipped UI, and met the cross-functional partners (Product, Engineering, Marketing).
- Completed at least one small, well-scoped design task (e.g., a UI polish pass or a minor flow update) to get familiar with the review and handoff process.
60 Days In- Independently owned the design for one feature or workflow end-to-end - from wireframes through high-fidelity UI - with light oversight from Linda.
- Started contributing to the shared component library/design system rather than only consuming it.
- Built working relationships with engineering (comfortable handing off specs that a developer can build from without repeated clarification).
90 Days In- Leading design on a defined product area or workstream with minimal day-to-day oversight, including running or synthesizing user research when needed.
- Demonstrated ability to balance multiple in-flight design requests across Product, Engineering, and Marketing stakeholders.
- Design output is consistently meeting Linda's bar for quality without requiring significant rework.
Key Performance Indicators (KPIs):- Design throughput: Number of features/flows taken from concept to shipped UI per quarter.
- Design system contribution: Number of components added to or improved in the shared library.
- Cycle time: Time from design kickoff to engineering-ready handoff, and reduction in handoff rework/clarification cycles.
- Stakeholder satisfaction: Qualitative feedback from Product and Engineering partners on clarity and usability of design handoffs.
- Usability quality: Results from usability testing/feedback cycles on shipped designs (e.g., reduced friction points identified post-launch).
Perks you'll appreciate:- Employee Health: Comprehensive health and dental coverage for you and your family
- Time Off: Competitive paid time off and flexible leave policies
- Retirement: Retirement savings programs and employer contributions
- Professional Growth: Dedicated learning and development budget
- Flexible Work: Remote and hybrid work options
- Perks: Equipment allowances, internet reimbursements, business travel coverage, and employee stock options (ESOP), where applicable.
- Community Engagement: Team events, meetups, and company offsites
