About the roleComputacenter is looking for Principal Transformation Consultant to join its professional services team. We are looking for someone with the ability to work on a dynamic customer focused team that requires excellent interpersonal skills.
This role will be interacting with customers, partners and internal teams, to analyse, define and implement large-scale networking projects. The scope of these efforts includes a combination of data center scale networking, system design and automation and being the face to the customer!
Annual compensation: $175K - $220K USD
What you'll be doing- Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
- Lead end-to-end execution of customer engagement programs related to NVIDIA data center scale ensuring project timelines, SLAs and quality standards.
- Drive technical strategy, planning, and execution with customers, internal collaborators, and partners.
- Developing comprehensive technical delivery plans to optimize the customer experience to minimize operational disruptions, optimize cluster performance, increase customer resilience, pre-emptive maintenance, and drive overall smoother operations.
- Engage and build internal and external customer relationships, understanding their needs and expectations, and effectively communicating delivery status, risks, and mitigation plans to ensure customer satisfaction.
- Working with executives, engineering teams, and external partners and ensuring visibility and informed decision-making.
- Organize and lead complex technical engineering-to-engineering (hardware and software) discussions.
- Work closely with consulting, solutions, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on track to successful execution.
- Embrace and support Computacenter's mission and core values.
What you have- Bachelor's degree in Information Technology, Engineering, or related field (or equivalent experience)
- Deep customer savvy managing complex programs, especially with strategic customers with complex hardware and software architectures and requirements.
- Superb leadership skills across broad and diverse functional teams.
- Knowledge of embedded systems and AI solutions is a plus.
- Comfortable defining and driving customer programs with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.
- Legally eligible to work in the United States
- Experience with IT service delivery lifecycle and methodologies.
- Ability to develop and maintain client engagements/relationships.
- Ability to design in-depth, complex technical solutions.
- In-depth knowledge of IT Infrastructure technology and its business application.
- Excellent communication and presentation skills, with the ability to present at large internal and external audiences and at board level.
What you can expectThere's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
