Are you someone that has very strong leadership skills and has been in technical and skills-based learning in the past? Do you stay current with learning and performance support trends and have experience weaving those trends into your team? Are you able to set the strategic vision and operational direction for an ever evolving and growing learning team? Are you fantastic at forming relationships and communicating with business stakeholders at all levels of an organization? Are you prepared to hold your team accountable to execute on the measurement strategies that the organization is putting in place? Are you comfortable working in a dynamic operational environment? Do you have experience guiding and equipping those who would design world-class manufacturing training? If that's the case, Johnson Controls, Inc. (JCI) has an amazing opportunity for you!

What Impact Would You Have?

Everyone wants to feel like they're having an impact. In this position, you absolutely will! You will have the opportunity to:

• Positively impact the growth of our Global Data Center Solutions employees with the knowledge and skills they need grow and perform their job functions.

• Lead a team of highly capable learning professionals and help solve critical business problems through training and performance support initiatives.

• Investigate new opportunities and participate in the development of effective training that is impactful and inventive.

• Align your ingenuity and innovative ideas with the global strategic plan of the business.

• Learn on a day-to-day basis about how our equipment and strategies help our customers and channel partners as "the power behind your mission".

• Facilitate continuous improvement of trainers to support plant operations.

• Own reporting and communication of training performance metrics to all relevant Stakeholders.

• Audit and monitor performance and effectiveness of training specialist.

• Collaborate with other learning leaders across the globe.

• Audit and monitor effectiveness of training with employees by engaging with operational leadership, quality, safety and conducting training audits.

How Would You Accomplish This?

• Hire and train new technical instructors to become effective facilitators; own the train-the-trainer design and implementation for on-shift trainers and area training leads.

• Mentor, coach, develop, and evaluate your team of learning professionals through challenging learning projects and programs.

• Manage team members through all performance evaluations, job training needs, and other managerial responsibilities as needed.

• Act as a subject matter expert and learning consultant.

• Build technical, service, and digital knowledge, skills, and behavior models and assessments supporting the talent development.

• Ensure the creation of professional instructor-led and virtual/online training programs and learning solutions that meet the identified learning objectives of the facility.

• Develop subject matter expertise in new machines and tools, products, or processes that are brought into the plant, and serve as a subject matter expert in the creation of learning materials for these new areas using defined processes.

• Develop standardized competency matrixes for manufacturing direct and indirect staff.

• Drive consistency from project to project, and across technical learning, so that we achieve a more efficient and holistic approach.

• Keep current and continue education in training techniques, performance improvement, knowledge management, instructional design, adult learning principles, and organizational development.

• Use strong interpersonal and communication skills to work effectively with a wide range of managers, instructors, SMEs, and internal stakeholders.

• Ensure lessons learned and best practices from previous learning initiatives and deployments are captured and implemented into future projects.

• Help set and drive evaluation protocols for learning deliverables and be able to provide required metrics to business leaders.

• Understand technology and current curriculum to participate in the effective design of learning and performance support tools.

HIRING SALARY RANGE: $89,000-$134,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your
background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us