National Basketball Association

Ticket Sales Representative

National Basketball Association$102K — $103K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • Minimum of 6 months of customer support experience
  • Preferred background in sales and/or hospitality
  • Strong detail orientation and multitasking skills
  • Highly motivated and success-driven
  • Effective outbound calling ability
  • Strong communication and computer skills
  • Passion for sports and entertainment

Responsibilities

  • Meet or exceed monthly revenue benchmarks through high-volume sales
  • Generate new business via targeted phone campaigns
  • Achieve weekly call and activity targets
  • Maintain organized records for the sales pipeline
  • Provide world-class service to maximize client satisfaction
  • Engage with fans live at home games to market ticket inventory
  • Identify creative strategies to pursue new revenue sources

Benefits

  • Comprehensive Medical, Dental, and Vision benefits for employees and dependents
  • Employer 401K match
  • Vacation and Summer Half-Day Fridays
  • Generous paid time off for pregnancy and parental leaves
  • Warriors home tickets and team store discounts
Full Job Description
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

About the Position Join the team behind the team! The Golden State Warriors are seeking driven, high-energy sales professionals to showcase the value of ticket packages at Chase Center to corporate and individual prospects across the Bay Area. In this fast-paced, competitive environment, you will serve as a crucial driver of our revenue team while launching your career in sports business. This role blends high-volume outbound prospecting with dynamic, live fan engagement to turn prospects into lifelong Warriors stakeholders. This position reports to the Manager, Ticket Sales. This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication! This is a full-time position based onsite in San Francisco, CA. Key Responsibilities
  • Meet or exceed monthly and quarterly revenue benchmarks by driving high-volume sales across season tickets and partial ticket plans
  • Generate new business and drive outbound sales by executing targeted phone campaigns to single-game buyer lead lists
  • Meet or exceed weekly call and activity numbers
  • Manage the sales pipeline by maintaining clean, highly organized data tracking and records for all accounts
  • Deliver world-class service to both existing and potential clients to maximize satisfaction and long-term retention
  • Attend the majority of Warriors home games at Chase Center to engage fans live, market ticket inventory, host client experiences, and network with in-arena prospects
  • Actively pursue new revenue streams and source new business by proactively identifying creative strategies to acquire high-quality leads
  • Support the team by executing additional responsibilities as assigned by leadership
  • Other duties as assigned
Required Experience & Skills
  • Bachelor's degree or equivalent work experience
  • Minimum of 6 months of customer support experience required
  • Prior sales and/or hospitality experience is preferred but not required
  • Strong detail orientation, organizational, and multitasking skills
  • Highly motivated with a desire to be successful
  • Ability to effectively conduct business via outbound calls
  • Strong communication and computer skills
  • Passion for sports and entertainment
Compensation
  • $19.61 per hour + Bonus + Commission (Approx. OTE: $103,000)
  • Comprehensive Medical, Dental and Vision benefits for employees and dependents
  • Employer 401K match
  • Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
  • Warriors home tickets, team store discount and more!


About National Basketball Association

The National Basketball Association (NBA) is a men's professional basketball league in North America, composed of 30 teams. It is one of the four major professional sports leagues in the United States and Canada, and is widely considered to be the premier men's professional basketball league in the world. The NBA was founded in 1946 and is headquartered in New York City. The league's revenue comes from ticket sales, merchandise, sponsorships, and media rights. The NBA has a global following and is broadcast in over 215 countries and territories.
Learn more about National Basketball Association
Size
1,100 employees
Industry
Founded
1946

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