Hard Rock

Director - VIP Player Development (Florida Sports)

Hard Rock$110K — $130K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in a VIP role at a major sports betting company
  • Proven track record of exceeding revenue targets
  • Creative problem-solving in high-pressure situations
  • Exceptional writing skills for cold outreach
  • Strong knowledge of the gaming industry and VIP objectives
  • Excellent communication and interpersonal skills
  • Existing relationships with potential VIP clients favored

Responsibilities

  • Prospect and onboard new VIP players
  • Build a pipeline of VIPs through networking
  • Exceed sales targets via departmental initiatives
  • Cultivate relationships with high-value prospects
  • Establish creative acquisition initiatives
  • Mentor junior team members

Benefits

  • Competitive pay and incentive program
  • Flexible vacation allowance
  • Startup culture supported by a global brand
Full Job Description
Whats the position?

Were looking for a Director - VIP Player Development who will be responsible for directly attracting, retaining, and engaging high-value players within the Hard Rock Bet platform in state of Florida. You will be focused on providing personalized experiences, exceptional customer service, and tailored incentives to VIP players, with the goal of driving revenue growth and enhancing player loyalty in the state of Florida.

Responsibilities for the role include:
  • Prospect, engage with, and onboard new potential VIP level players.
  • Build and maintain a robust pipeline of new potential VIPs through digital and in-person networking.
  • Meet and exceed sales targets through effective execution of department initiatives.
  • Cultivate and maintain strong relationships with high-value prospects, showcasing the companys value proposition and tailored solutions.
  • Assist in establishing new, creative acquisition initiatives
  • Mentor and help train less-senior members of the team


What are we looking for?
  • 3-5 years of exceeding revenue targets in a VIP role with a majorsports betting company.
  • Experience within sports betting is required.
  • Must be able to pivot on demand and have creative problem-solving skills in unique situations.
  • Exceptional writing skills, with the ability to catch prospects attention with cold outreach.
  • Strong understanding of the gaming industry and VIP objectives strongly preferred
  • Exceptional communication and interpersonal skills, with the ability to effectively negotiate.
  • Existing relationships with potential VIP clients is a plus.


Other considerations:
  • Regular travel is necessary which requires routine time away from home.
  • Entertainment and attendance at sporting/hosting events also require 4 out of hours commitment.
  • Communicating with customers evenings, weekends, and holidays is often necessary and required.


Whats in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:
  • Competitive pay, incentive program and benefits.
  • Flexible vacation allowance.
  • Startup culture backed by a secure, global brand.

About Hard Rock

Hard Rock is a chain of theme restaurants founded in 1971 by Isaac Tigrett and Peter Morton in London. In 1979, the cafe began covering its walls with rock and roll memorabilia, a tradition which expanded to others in the chain. In 2007, Hard Rock Cafe International (USA), Inc. was sold to the Seminole Tribe of Florida and was headquartered in Orlando, Florida until April 2018 when the corporate offices were relocated to Davie, Florida. As of July 2018, Hard Rock International has venues in 74 countries, including 185 cafes, 25 hotels, and 12 casinos.
Learn more about Hard Rock
Size
23,000 employees
Industry
Founded
1971

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