Job Summary
The Test Program Manager will lead and govern testing activities across large-scale enterprise programs, overseeing multiple testing workstreams, Test Leads, applications, and distributed teams. The role will define program-level test strategies and governance frameworks, manage cross-functional dependencies and risks, drive end-to-end testing and release readiness, and ensure quality outcomes across complex releases. The position will work closely with business stakeholders, product owners, development teams, architects, and program leadership while providing quality metrics, risk assessments, and recommendations for release decisions.

Key Responsibilities
• Lead end-to-end testing activities across multiple applications, workstreams, and Test Leads within an enterprise program
• Define and implement program-level test strategies, governance frameworks, quality standards, and testing operating models
• Manage cross-functional dependencies, program risks, issues, and critical-path testing activities
• Drive System Integration Testing (SIT), End-to-End Testing (E2E), Regression Testing, User Acceptance Testing (UAT), and release validation activities
• Monitor and report program-level quality metrics, including test execution progress, defect trends, risk assessments, RAG status, and release-readiness indicators
• Establish and lead defect governance and triage processes to support timely resolution of critical defects
• Coordinate test environment management, test data planning, resource allocation, and capacity management
• Collaborate with business stakeholders, product owners, development teams, architects, and program leadership to achieve quality outcomes
• Facilitate Go/No-Go decision meetings and provide recommendations based on quality and risk assessments
• Drive adoption of test automation strategies, continuous testing practices, and quality engineering initiatives
• Escalate program risks, issues, and dependencies with impact analysis, mitigation plans, and recommendations
• Mentor Test Leads and QA teams on testing best practices, quality standards, and delivery excellence

Required Qualifications
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• 12+ years of IT experience, including at least 5+ years in Test Program Management or Test Delivery Leadership roles
• Proven experience managing large-scale enterprise testing programs involving multiple applications and distributed teams
• Strong expertise in program-level test governance and quality assurance management
• Deep understanding of the Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC)
• Hands-on experience with Agile, Scrum, SAFe, and Waterfall delivery methodologies
• Extensive experience with System Integration Testing (SIT), End-to-End Testing (E2E), User Acceptance Testing (UAT), Regression Testing, and Release Validation
• Strong experience with defect management, defect triage, quality metrics and reporting, risk management, dependency tracking, and executive status reporting
• Experience with JIRA, Azure DevOps, ALM/HP Quality Center, Zephyr, qTest, TestRail, and Azure Test Plans
• Experience with test automation frameworks, continuous testing, CI/CD pipeline integration, and DevOps quality gates
• Strong experience in test governance, quality management, and release readiness activities
• Experience working with senior stakeholders and executive leadership
• Excellent communication, leadership, presentation, and stakeholder management skills
• Ability to influence decision-making and successfully manage complex testing programs

Preferred Qualifications
• Experience supporting Digital Transformation, Cloud Migration, or Enterprise Modernization initiatives
• Exposure to DevOps practices and Continuous Delivery environments
• Experience implementing enterprise-wide test automation strategies
• Experience in Healthcare, Insurance, Banking, Financial Services, or other regulated industries
• Knowledge of cloud testing across AWS or Azure
• Exposure to performance testing
• Knowledge of API testing
• Experience with enterprise release management
• Experience supporting Digital Transformation programs
• Familiarity with Quality Engineering practices

Certifications
• ISTQB, CSTE, or equivalent QA certification

Notes:

Mandatory Areas: Test Program Management, Enterprise Testing, Quality Governance, Agile/SAFe Delivery, Test Automation, Release Readiness

Must Have Skills
• Skill 1 - Test Program Management & Test Delivery Leadership
• Skill 2 - Enterprise Test Governance & Quality Assurance Management
• Skill 3 - STLC, SDLC, Agile, Scrum, SAFe, and Waterfall Methodologies
• Skill 4 - System Integration Testing (SIT), End-to-End Testing (E2E), UAT, and Regression Testing
• Skill 5 - Defect Management, Risk Management, and Dependency Tracking
• Skill 6 - Quality Metrics, Executive Reporting, and Release Readiness Management
• Skill 7 - Test Automation Strategy, Continuous Testing, and CI/CD Integration
• Skill 8 - JIRA, Azure DevOps, ALM/HP QC, Zephyr, qTest, TestRail, Azure Test Plans

Domain Experience (If any)
• Healthcare
• Insurance
• Banking / Financial Services
• Other Regulated Industries

Must Have Certifications
• ISTQB (Preferred)
• CSTE (Preferred)
• Equivalent QA / Testing Certifications
• Candidate should provide project names, client/account details, role, and duration.

Location
• Atlanta, GA / Richmond, VA (Hybrid)

Onsite Requirement
• Yes

Number of Days Onsite
• 3 days

Experience Required
• 12+ years of overall IT experience
• 5+ years in Test Program Management or Test Delivery Leadership

Nice-to-Have Skills
• AWS / Azure Cloud Testing
• Performance Testing
• API Testing
• Enterprise Release Management
• Digital Transformation Programs
• Quality Engineering Practices