Toast

Territory Account Executive, Retail - Baltimore

Toast$128K — $205K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of proven sales experience, preferably in retail or similar fields
  • Strong communication and presentation skills for engaging with clients at various levels
  • Demonstrated ability to meet and exceed sales goals consistently
  • Entrepreneurial mindset with a focus on feedback and adaptability
  • Experience in a fast-paced team environment, managing multiple priorities effectively

Responsibilities

  • Prospect and engage new accounts in convenience stores, grocery stores, and bottle shops
  • Manage the entire sales cycle from initial outreach to closing deals
  • Conduct product demonstrations tailored to prospect needs
  • Collaborate with internal teams to ensure smooth delivery on sales promises
  • Utilize Salesforce CRM to track sales activities
  • Analyze the competitive landscape to position Toast effectively

Benefits

  • Access to a comprehensive benefits package including health, wellness, and flexible working options
  • Opportunities for professional development and learning, especially in AI tools
  • Equity options may be available for eligible roles
  • Hybrid work model promoting both in-office and remote collaboration
  • Encouragement of diverse and inclusive workplace culture
Full Job Description
After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder's mindset as we grow Toast's presence in this new vertical with a new offering: the Toast Retail platform.

As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

A day in the life (Responsibilities)
  • Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops
  • Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close
  • Conduct demos and develop a solution that best meets the prospect's needs
  • Partner with teams across the business to ensure that expectations set during the sales process are met in delivery
  • Leverage Salesforce (our CRM) to manage all sales activities
  • Understand the competitive landscape and determine how to best position Toast in the market

What you'll need to thrive (Requirements)
  • An entrepreneurial and feedback-driven mindset
  • Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels
  • Proven track record of success in meeting and exceeding goals
  • Ability to work in a fast-paced, entrepreneurial and team environment
  • Self-motivated, creative, flexible, and willing to navigate ambiguity

Lives in or in proximity to market and willingness to travel 25% or more

What will help you stand out (Nonessential Skills/Nice to Haves)
  • Retail operations experience

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture.

Our Total Rewards PhilosophyWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Total Targeted Cash

$128,000-$205,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [redacted].

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Toast

Toast is a cloud-based restaurant software company that provides restaurants with a management and point of sale system. The company was founded in 2011 by Aman Narang, Steve Fredette, and Jonathan Grimm. Toast's platform allows restaurants to manage orders, payments, and menus across multiple locations. The company has raised over $1.5 billion in funding and has been recognized as one of the fastest-growing technology companies in North America by Deloitte. As of 2021, Toast serves over 48,000 restaurants and has over 2,800 employees.
Learn more about Toast
Size
2,000 employees
Market Cap
$8.9 billion
Industry
Founded
2015
NASDAQ

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