Ascension

Technology Services Strategic Vendor Manager

Ascension$116K — $162K *
US-AnywhereRemote in United States
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Certification credentialed from the International Association of Information Technology Asset Managers preferred.
  • High School diploma with 3 years of experience OR Associate's/Bachelor's degree with 2 years of experience OR 7 years of relevant experience required.
  • 3 years of leadership or management experience preferred.
  • Experience managing complex technology outsourcing or managed-service relationships, especially in regulated industries (e.g., healthcare).
  • Demonstrated ability in contracting and strategic sourcing, including negotiation of SOWs and pricing analysis.

Responsibilities

  • Own the management of strategic technology suppliers, enhancing relationships and establishing governance plans.
  • Lead contract management and commercial activities, including analyzing SOWs and handling complex negotiations with cross-functional teams.
  • Monitor supplier performance and compliance, utilizing scorecards and risk trackers to drive improvement and innovation.
  • Facilitate governance forums and synthesize performance data into executive-ready reports for decision-making.
  • Operate independently on complex priorities with a focus on detail and sound judgment, ensuring accurate documentation and issue escalation.

Benefits

  • Remote work opportunity offering greater flexibility.
  • Participation in an annual bonus incentive program.
  • Opportunity to work in a collaborative environment with cross-functional teams.
  • Engagement in a role that directly impacts business outcomes and supplier performance management.
Full Job Description
Your future role at a glance

Location: Remote

Department: Operations and Governance Strategic Supplier Management

Schedule: Full-time

Salary: $116,413.44 - $162,273.41 per year

Eligible for an annual bonus incentive

#LI-Remote #Ascensiontechnologies

How you'll make an impact in this role

  • Own the end-to-end management of assigned strategic technology suppliers, establishing relationship strategies, governance plans, stakeholder alignment, and clear accountability for service performance, commercial value, risk management, continuous improvement, and business outcomes.
  • Lead commercial and contract-management activities throughout the supplier lifecycle, including analyzing and administering SOWs, amendments, service levels, pricing, deliverables, and other obligations; lead or support complex sourcing events, renewal strategies, negotiations, and dispute resolution in partnership with Procurement, Legal, Finance, and business and technology leaders.
  • Monitor supplier performance, financial and commercial results, contractual compliance, and material risks through accurate scorecards, obligation trackers, risk and issue logs, and trend analysis; identify gaps and drive timely remediation, improvement plans, commercial recoveries, and supplier-led innovation.
  • Lead recurring governance forums, strategic reviews, and executive escalations; synthesize complex performance, contractual, financial, and risk information into concise executive-ready materials, recommendations, decisions, and follow-up actions while maintaining trusted relationships with enterprise and supplier leadership.
  • Operate independently across multiple complex priorities with exceptional attention to detail, sound judgment, urgency, and follow-through; maintain complete and accurate documentation, coordinate cross-functional dependencies, improve supplier-management processes, and escalate material issues appropriately.

What minimum requirements you'll need

Licensure / Certification / Registration:

  • Certification credentialed from the International Association of Information Technology Asset Managers preferred.


Education:

  • High School diploma equivalency with 3 years of cumulative experience OR Associate'
    degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
  • 3 years of leadership or management experience preferred.

What additional preferences we're seeking

  • Experience managing complex technology outsourcing or managed-service-provider relationships, particularly application development and maintenance services within healthcare or another highly regulated environment.
  • Demonstrated contracting and strategic sourcing experience, including competitive sourcing events, supplier evaluation, development and negotiation of SOWs and amendments, SLA and pricing analysis, renewals, and contractual dispute or remediation support.
  • Exceptional written and verbal executive communication, analytical and commercial judgment, and a demonstrated ability to influence stakeholders, build consensus, and deliver accurate results autonomously in a complex, highly matrixed environment.

Responsibilities

  • Own the end-to-end management of assigned strategic technology suppliers, establishing relationship strategies, governance plans, stakeholder alignment, and clear accountability for service performance, commercial value, risk management, continuous improvement, and business outcomes.
  • Lead commercial and contract-management activities throughout the supplier lifecycle, including analyzing and administering SOWs, amendments, service levels, pricing, deliverables, and other obligations; lead or support complex sourcing events, renewal strategies, negotiations, and dispute resolution in partnership with Procurement, Legal, Finance, and business and technology leaders.
  • Monitor supplier performance, financial and commercial results, contractual compliance, and material risks through accurate scorecards, obligation trackers, risk and issue logs, and trend analysis; identify gaps and drive timely remediation, improvement plans, commercial recoveries, and supplier-led innovation.
  • Lead recurring governance forums, strategic reviews, and executive escalations; synthesize complex performance, contractual, financial, and risk information into concise executive-ready materials, recommendations, decisions, and follow-up actions while maintaining trusted relationships with enterprise and supplier leadership.
  • Operate independently across multiple complex priorities with exceptional attention to detail, sound judgment, urgency, and follow-through; maintain complete and accurate documentation, coordinate cross-functional dependencies, improve supplier-management processes, and escalate material issues appropriately.


Qualifications

Licensure / Certification / Registration:

  • Certification credentialed from the International Association of Information Technology Asset Managers preferred.


Education:

  • High School diploma equivalency with 3 years of cumulative experience OR Associate'
    degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
  • 3 years of leadership or management experience preferred.

About Ascension

Ascension is a healthcare company that provides a range of services, including hospital care, primary care, and specialty care. The company operates more than 150 hospitals and 50 senior living facilities across the United States. Ascension also offers health insurance and other healthcare-related services. The company was founded in 1999 and is headquartered in St. Louis, Missouri.
Learn more about Ascension
Size
165,000 employees
Industry
Founded
1999

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