What you'll be doing...Getting our business and government customers connected to America's fastest and most reliable network! At Verizon, we do much more than sell technology. We deliver game changing solutions that enhance the agility, productivity and global reach of businesses. Ingenious solutions that connect people the world over. Pioneering solutions that transform the way communities live, work and play.
When you join Verizon...You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in cloud and security solutions, Internet of Things and video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Your responsibilities will include, but are not limited to:
- Administering the remote installation and maintenance processes of equipment associated with providing telecommunications services in both technical facilities and customer property.
- Performing routing and complex testing and provisions associated with all types of circuits.
- Serving as a point of contact for internal and external customers, answering incoming phone calls, responding to escalations and documenting the incidents.
- Utilizing your knowledge of TDM, Switching, SONET, Ethernet, IP and other networking protocols to resolve complex technical issues.
- Reading and interpreting engineering plans and vendor specifications and interacting with the Engineering group.
- Meeting safety-related requirements including but not limited to those standards of safety imposed by OSHA, state agencies, manufacturers and/or the Company.
- Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.
What we're looking for...You know telecommunications and are anxious to put your passion for technology, knowledge, and skills to work on Verizon's network. You like to be busy and well-organized to stay on top of things. You know that the whole team needs to work together to win-and you take pride in a job well done.
Even better if you have:
- Related associate degree or 2 or more years of relevant work experience.
- Relevant experience with various network protocols.
You must live within 75 miles of the current reporting location for life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings , etc .
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Test(s) RequiredVerizon Job Fit Test B
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Where you'll be workingIn this remote role, you'll work from home with occasional in-person trainings and meetings.
Scheduled Weekly Hours40
Benefits and CompensationOur benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, paid time off, adoption assistance and tuition assistance, we've got you covered with our award-winning total rewards package.
The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours.
The weekly wage range for the New York location(s) listed on this job requisition based on a full-time schedule is: $1,323.00 - $1,894.00.
