Job Title
Technical Writer and Documentation Specialist
Job Type
Full-time
Category
Information Technology
Location
FAIRFAX - , VA 22030 US (Primary)
Education
Bachelor's Degree
Travel
0 - 10%
Job Description
You write the documents a mission system runs on: system documentation, operations guides, user guides, validation records and the monthly reports, to the customer's document standards and Section 508. Full time, W-2, based in Fairfax, Virginia with some telework, starting October 2026.
What you will do- Write and maintain system documentation, operations and maintenance guides, runbooks, user guides, training material and release notes for the legacy and cloud systems.
- Produce recurring deliverables to the HHS Guide to Document Preparation and the program's document standards; manage document control and version history.
- Support validation and compliance documentation (Part 11, FISMA evidence, decommissioning records) with the specialists who own them.
- Edit the team's work for accuracy, plain language and Section 508 conformance before it goes to the customer.
What you need- 4 or more years of technical writing for enterprise IT systems, including user and operations documentation.
- Document control practice and experience producing to a customer style guide.
- Section 508 accessible documents (Word, PDF, SharePoint).
- U.S. citizenship and the ability to obtain an HHS Tier 2 public trust determination.
What sets a candidate apart- Regulated documentation (cGMP, Part 11).
- Oracle E-Business Suite or ERP documentation.
- HHS or federal health agencies.
- Confluence and SharePoint knowledge management.
BenefitsPay is discussed with you directly when we speak. These are the benefits every full-time SPN employee receives.
- Medical and prescription coverage, dental and vision, with employer-subsidized premiums for employees and dependents
- 401(k) with employer match
- Group life insurance at no cost to you
- Short-term and long-term disability
- Paid time off, 11 federal holidays, paid sick leave, bereavement leave
- Parental leave
- Certification reimbursement (Oracle, OCI, AWS/Azure, PMP, ITIL, Security+, CISSP and others), an annual training budget and tuition assistance
Terms, and how to apply- Full time, W-2, salaried (exempt), employed by SPN Solutions
- Target start: October 2026
- Hybrid: based at SPN's office in Fairfax, Virginia, with some telework; occasional days at the customer's Atlanta, Georgia campus when the work requires it
- Core hours 9:00 a.m. to 3:30 p.m. Eastern, Monday to Friday, with flexible start between 6:00 and 9:00 a.m. Eastern; federal holidays off
- You must be a U.S. citizen and obtain and keep an HHS Tier 2 (moderate risk) public trust determination; no security clearance is required
- You complete HHS security, privacy and records management training before access, and cGMP training shortly after you start
- Work is done on customer-furnished or SPN-furnished equipment under HHS security rules
Apply through the link with your resume; it takes a few minutes and no cover letter is needed. A recruiter reads every application and answers within two business days. The process is short: one conversation with a recruiter, one technical conversation with the team, then a decision.
Keywords: Technical Writer, Documentation Specialist, user guides, operations manual, runbooks, document control, Section 508, HHS Guide to Document Preparation, cGMP documentation, Part 11, Oracle EBS, public trust, Fairfax VA, Northern Virginia, hybrid
