The OpportunityAt Postman, we aim to put the customer at the center of everything we do. With over 45 million users, the Customer Education team is at the forefront of supporting our customers on their journey with Postman. We build learning programs that boost adoption, create better developers and simplify our customers' journey.
Postman is seeking a Technical Trainer to bring energy, passion and skill to lead customer workshops and training for our enterprise customers both on-site and virtually. Our ideal candidate is someone who has extensive experience using Postman and has trained large organizations in the past. You will be responsible for leading ILT modules that support different user roles, industries and skill levels. The role will also manage ongoing design and delivery enhancements, always keeping the customer at the center.
What You'll Do- Design and deliver trainings that help customers understand how to use Postman effectively
- Develop training materials, such as demos and in-product exercises that help customers and internal teams understand how to use Postman at all levels.
- Work closely with other teams, including product, customer success, sales, and customer support, to ensure that training programs align with product updates and customer needs
- Help develop internal tooling to support interactive training sessions
- Keep up-to-date with product updates and new features to ensure training programs reflect the most current information.
About You- 6 years minimum experience in enterprise training
- 3 years minimum experience with APIs and/or software development (NodeJS experience is preferred)
- Fluent in both Spanish and English
- Extensive experience using Postman is a plus
- Ability to travel up to 50% of the time
- Consistent track record of successfully handling stakeholder relationships
- Highly organized, with proven ability to work autonomously and run multiple projects at one time
The reasonably estimated base salary for this role ranges from $120,000-160,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.
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THIS IS A FULLY REMOTE ROLE*What Else?In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We're building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, New York City, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
