Technical Sales Manager - INDUSTRY

TotalEnergies

$90K — $110K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree in commerce or equivalent
  • At least 5 years of proven commercial experience
  • Strong organizational skills
  • Ability to work autonomously
  • Effective business acumen and negotiation skills
  • Strong interpersonal skills and team spirit
  • Analytical mindset
  • Proficient in MS Office

Responsibilities

  • Monitor and develop a diverse customer portfolio from SMEs to large industries in various sectors
  • Enforce QHSE procedures as per company policy
  • Consolidate existing clientele with a focus on profitability
  • Drive sales growth through targeted prospecting strategies
  • Develop service offerings like oil analysis and training programs
  • Coordinate sales of lubricants with technical sales managers for key accounts
  • Maintain CRM system with detailed account contact records and visit reports
  • Draft technical-commercial proposals and provide technical support to clients
  • Engage in dispute resolution and contract reviews with clients
  • Gather market intelligence on pricing, competition, and services
  • Analyze performance results and assist in setting objectives
  • Collaborate with customer service advisors on account matters
  • Contribute to the launch of new products and innovative offers
  • Propose improvements for operational efficiencies and overall positioning

Benefits

  • Opportunity to work with a well-established brand
  • Diverse customer portfolio across various industries
  • Engagement in innovative product development
  • Role within a supportive team environment
  • Professional development and training opportunities
Full Job Description
Country Canada City MONTREAL
Area
Canada

Workplace location MONTREAL-LAFLEUR(CAN) Employer company TotalEnergies Marketing Canada Inc. Domain Sales Type of contract Regular position Experience Minimum 3 years

Context & Environment

  • TEMCA is a 19-year-old affiliate producing and distributing lubricant products under the TotalEnergies brand across the country. The customer portfolio is mainly composed of Industrial Lubricant Distributors and direct sales to large industrial customers (Energy, Manufacturing, Food Processing, Ciment and Brick Manufacturing, etc)
  • The market is highly competitive with the presence lubricant manufacturers as well as a multitude of macro-distributors organizing themselves with increasingly important structures.
  • Customers have a long and complex buying and decision cycle in the industry.


Activities

Responsible for monitoring and developing a portfolio of customers and prospects of various sizes, from SMEs to major industrial units in various sectors: steel, chemicals, energy, automotive, equipment manufacturers, food processing, etc.

Territory: Ontario

  • Applies and enforces QHSE procedures in accordance with the policy defined by the company.
  • Consolidates the existing clientele with a concern for profitability.
  • Develops sales and margins through targeted prospecting in accordance with the commercial policy defined for TEMCA (TotalEnergies Marketing Canada)
  • Develops the service offer: ANAC (oil in service analysis), training, auditing...
  • With the Key Accounts that are attached to him: coordinates and develops the sale of lubricants in connection with the other RTC (Technical Sales Manager).
  • Ensures the traceability of the commercial relationship in SALSA (CRM tool): contacts, reports of visits, opportunities, ...
  • Develops written technical-commercial proposals to customers if necessary.
  • Provides technical support to customers and decides on the means to be implemented with his manager and the support of the Technical and Training team.
  • Participates in the settlement of any disputes
  • Handles contract reviews with customers.
  • Participates in the knowledge of the market by providing all useful information (prices, competition, products, services).
  • Analyzes results and participates in the development of objectives.
  • Works in tandem with the Customer Service Advisor in the Customer Service Department
  • Participates in the launch of new ranges and the development of our innovative commercial offers
  • Contributes to the recovery of the debt.
  • He/she is also a source of proposals aimed at facilitating day-to-day operations or improving the positioning of TotalEnergies.


Candidate Profile

  • University degree in commerce, other or equivalent
  • At least 5 years of proven commercial experience
  • Organization and rigor
  • Autonomy
  • Business acumen, negotiation
  • Dynamism, interpersonal skills
  • Team and entrepreneurial spirit
  • Analytical mind
  • Mastery of MS Office


Additional Information

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