Job DescriptionPOSITION SUMMARYThe Technical Sales Engineer - Thermal is responsible for supporting thermal equipment sales in assigned Vertiv local offices (FDOs/LVOs) and specific multi-tenant data center accounts. This support primarily consists of customer presentations, leading specific sales opportunities, and delivery of technical training.
RESPONSIBILITIES- Support local offices and national customers in design discussions to establish Vertiv as basis of design
- Maintain consistent relationships with key engineering firms within assigned territory and track Vertiv performance
- Consistently evaluate and improve the technical selling competency in local sales offices through ongoing thermal systems training.
- Actively participating in customer visits through presentations and entertainment
- Participate as needed in account planning efforts and engagement strategies for key clients.
- Represent Vertiv at industry conferences, seminars, and customer presentations.
- Stay updated on evolving industry trends, materials, and technologies to maintain Vertiv's competitive edge.
- Provide industry feedback to product managers for product improvements and roadmaps.
ADDITIONAL RESPONSIBILITIES - Provide escalation support for customer requests not addressable by local sales teams
- Mentor early career Vertiv employees within technical sales team
QUALIFICATIONS- 5+ years of chilled water industry technical experience with sales experience preferred.
- Technical knowledge of HVAC and mechanical building systems and applications.
- Deep market dynamics and industry knowledge.
- Proven track record of influencing engineering accounts.
- Experience working with sales offices
- Salesmanship and self-confidence to deal with stressful customer relationship issues.
- Excellent sales presentation skills.
- Strong problem-solving skills and ability to translate technical challenges into actionable plans.
- Bachelor's degree in engineering, business, or related field of study (or equivalent combination of education and experience).
PHYSICAL & ENVIRONMENTAL DEMANDS- No special physical requirements
TIME TRAVEL REQUIREDThe successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development