Loblaw Digital

Technical Project Manager

Loblaw Digital$80K — $110K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing complex technology programs
  • Strong expertise in project management across Agile or SDLC environments
  • Solid technical knowledge of cloud platforms (AWS, Azure, GCP) and APIs
  • Familiarity with operational readiness and reliability concepts
  • Experience with project management tools such as Jira, Confluence, and MS Office Suite
  • Excellent communication skills to influence stakeholders effectively
  • Demonstrated problem-solving abilities with a proactive mindset

Responsibilities

  • Lead cross-functional technical programs, managing timelines and delivery milestones
  • Build relationships with stakeholders, ensuring clear and proactive communication
  • Coordinate and manage dependencies across various technical ecosystems
  • Identify and manage risks with defined mitigation strategies
  • Partner with teams to ensure operational readiness of delivered solutions
  • Drive process improvements for better project delivery and governance
  • Facilitate collaboration across teams to balance priorities and achieve delivery success

Benefits

  • Flexible work environment to support work-life balance
  • Access to on-site fitness and sports facilities
  • Tuition reimbursement and online learning opportunities
  • Pension and comprehensive benefits package
  • Paid vacation time
Full Job Description
The Role

As a Technical Project Manager, you will be a key contributor to our Consumer Solution Delivery team, accountable for the overall delivery of programs and projects on time, on budget, and within scope. You will work closely with delivery Directors, project teams, and business stakeholders to ensure projects are delivered, achieve outlined business objectives, and result in solutions that are both supportable and sustainable. You will manage all phases of assigned systems development, deployment, or implementation, ensuring the project team runs smoothly, customer needs are addressed, and delivered projects and tasks meet business requirements.

What You'll Do
  • Program Planning & Execution: Lead complex technical programs and cross-functional initiatives while actively managing project plans, timelines, delivery milestones, dependencies, and operational readiness across engineering, infrastructure, product, and business teams.
  • Stakeholder Management & Communication: Build strong relationships with technical and business stakeholders, providing clear, consistent, and proactive communication while driving alignment across teams and leadership groups.
  • Scope & Dependency Management: Coordinate and manage cross-team dependencies across distributed systems, APIs, shared platforms, and enterprise services while ensuring scope changes, priorities, and delivery impacts are effectively tracked and communicated.
  • Risk & Issue Management: Identify, assess, and proactively manage technical, operational, and delivery risks, ensuring mitigation plans, escalation paths, and resolution strategies are clearly defined and executed.
  • Operational Readiness & Reliability: Partner with engineering, cloud, platform, SRE, and security teams to ensure solutions meet operational readiness standards, including deployment planning, monitoring, observability, support handoffs, and hypercare coordination.
  • Process Improvement & Delivery Excellence: Drive consistency and best practices across program management and engineering workflows by improving delivery processes, governance standards, automation opportunities, and operational efficiency.
  • Cross-Functional Collaboration: Facilitate collaboration across highly matrixed teams by balancing business priorities, customer impact, system reliability, and technical constraints to drive successful delivery outcomes.
  • Leadership & Accountability: Foster a culture of ownership, transparency, accountability, and continuous improvement while supporting teams through changing business needs and delivery challenges.


What You'll Bring
  • Experience: Experience managing complex technology programs or projects within large-scale, fast-paced, and highly matrixed organizations, with proven success delivering cross-functional initiatives.
  • Program & Project Management: Strong expertise in planning, scope management, budgeting, dependency management, stakeholder alignment, risk management, and delivery execution across Agile, hybrid, or SDLC-based environments.
  • Technical Acumen: Strong understanding of cloud platforms (AWS, Azure, or GCP), APIs, distributed systems, enterprise integrations, and modern software delivery practices including DevOps and CI/CD.
  • Operational & Reliability Knowledge: Familiarity with observability, monitoring, incident management, Infrastructure as Code, Site Reliability Engineering (SRE), and operational support models in enterprise environments.
  • Tools & Methodologies: Experience using project and collaboration tools such as Microsoft Project, Jira, Confluence, Clarity, and MS Office Suite to manage delivery execution and reporting.
  • Communication & Leadership: Excellent verbal and written communication skills with the ability to influence stakeholders, facilitate decision-making, and translate technical concepts into business context effectively.
  • Problem Solving & Ownership: Strong analytical and problem-solving capabilities with a demonstrated ability to proactively identify challenges, drive solutions, and deliver outcomes with a high degree of accountability.
  • Adaptability & Collaboration: An agile mindset with the ability to adapt to changing priorities, work collaboratively across diverse teams, and thrive in fast-paced, evolving environments.


What Loblaw Offers You

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located. Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues, and customers every day.

We look for colleagues who are self-aware of how their actions and beliefs influence those around them. We look for leaders that are authentic, actively build trust, and make connections across the organization. The ideal candidate will lead by example, inspire others, ask insightful questions to help build problem-solving skills, and build the confidence of those they lead. They are able to see possibilities and opportunities in most situations, are open-minded, and flexible, enabling them to be more agile and responsive to change.

Loblaw colleagues also enjoy:
  • Work Perks Program
  • On-site Fitness, Basketball & Volleyball courts, Dry Cleaning services (at 1PCC Office)
  • Tuition Reimbursement & Online Learning
  • Pension & Benefits
  • Paid Vacation


If you're up to the challenge, then we would love to hear from you. Apply today, and get the process started.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l'embauche :

$80,000.00 - $110,000.00 / 80.000,00$ - 110.000,00$ (per year / par an)

A candidate's experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L'expérience et les connaissances d'un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu'un candidat reçoit pour ce poste. Cette offre d'emploi concerne un poste vacant existant. L'entreprise utilise l'intelligence artificielle dans le but de filtrer, d'évaluer et/ou de sélectionner les candidats à ce poste.

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About Loblaw Digital

Loblaw Digital is a subsidiary of Loblaw Companies Limited, a Canadian food and drug retailer. Loblaw Digital is responsible for the company's digital strategy and e-commerce initiatives. The company operates several online platforms, including the PC Express online grocery service and the Joe Fresh clothing website. Loblaw Digital also manages the company's loyalty program, PC Optimum, which allows customers to earn points on purchases that can be redeemed for discounts on future purchases.
Learn more about Loblaw Digital
Size
1,000 employees
Industry

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