LotusFlare

Technical Program Manager

LotusFlare • $100K — $130K *
Toronto, ON M3C 0E3In-Person
Information Technology
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 5+ years of experience in product, scrum, or program management within Enterprise software companies
  • Familiarity with telecommunications systems is advantageous
  • Proficiency in SOA, microservices, and serverless architecture
  • Solid grasp of API driven architecture and cloud-native solutions
  • Experience in Agile/Scrum methodologies with tools like JIRA and Confluence
  • Background in hosting and managing cloud-native server stacks
  • Strong collaboration skills with engineers on technical design

Responsibilities

  • Lead and coordinate activities among server engineering and other departments
  • Manage cloud-native web-apps projects, preferably in SaaS or PaaS
  • Provide project status updates to multiple stakeholders with clarity
  • Guide cross-functional teams including UX/UI, sales, and customer success
  • Facilitate sprint backlog management and grooming sessions
  • Ensure well-organized documentation accessible to the team
  • Proactively identify and manage risks in the software development lifecycle

Benefits

  • Paid lunch in the office
  • Private healthcare coverage
  • Annual performance-based bonus
  • Access to training and workshops for professional development
  • Work alongside top engineers in the field
Full Job Description
Responsibilities:
  • Prior experience as a software engineer (Web/SOA domain) before evolving into a lead or managerial position (or equivalent University education)
  • Experience in managing cloud-native web-apps-related software projects (or similar relevant experience), preferably SaaS or PaaS projects
  • Incredible communication and organizational skills: the ability to articulate clearly and precisely to help coordinate activities among the Server engineering group and with other departments
  • You have a strong understanding of the software development lifecycle and the ability to call out risks at different stages
  • You make sure to have a clear overview of what's going on on the project at any given moment and can report its status with relevant granularity to stakeholders at various levels
  • Partner with other cross-functional teams including engineering, UX/UI, sales, marketing, and customer success
  • Grow in a technical role by providing guidance to engineers, architects and product managers about the functionalities of the product and requirements
  • Understand dependencies between front end and back end and work towards resolving them
  • Manage sprint backlog, grooming sessions, sprint planning for the team
  • You know how to manage and keep documentation organized and up to date, so everyone can quickly find what they're looking for
  • A proactive approach comes naturally to you
  • You have proven experience in handling multiple tasks and deadlines while maintaining a can-do attitude
  • You are a team player, and you know how to make the team feel motivated and supported

Requirements:
  • Experience in Telecommunications industry is nice to have
  • You have experience with SOA and microservices
  • You have experience with serverless systems
  • You have experience with hosting a cloud-native server stack
  • You have hands-on experience with Agile/Scrum with experience in JIRA and confluence
  • Strong understanding of API-driven architecture, cloud-native solutions, and enterprise-grade software.
  • Ability to understand how API works, dependency between front end and backend, resolve dependency issues.
  • Experience working with swagger, postman etc.
  • Able to discuss and work closely with engineers on high-level technical design and architecture
  • 5+ years of working in an Enterprise software company is preferred in product management, scrum management, program management
  • Knowledge and experience in telecom BSS product is preferred

Why Join Us?
  • Lead high-profile telecom operator accounts, shaping their digital transformation.
  • Be part of a fast-growing software company at the forefront of telecom innovation.
  • Competitive compensation, performance-based incentives, and career growth opportunities
    Benefits we have for you:
    - Competitive salary package
    - Paid lunch (In the office)
    - Private healthcare
    - Yearly bonus
    - Training and workshops
    - Top-of-the-class engineers to learn from and work with
    About us:
    At LotusFlare, we attract and keep amazing people by offering two key things:
    - Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
    - Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.
    From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an "experience down" approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.
    With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.
    Website: www.lotusflare.com
    LinkedIn: https://www.linkedin.com/company/lotusflare
    Instagram: https://www.instagram.com/lifeatlotusflare/
    Twitter: https://twitter.com/lotus_flare


Department Server Engineering Role Technical Program Manager Locations Toronto, Canada

About LotusFlare

LotusFlare is a California-based company that provides a platform for mobile network operators to manage their digital services. The platform offers a range of services, including customer engagement, billing, and analytics tools. LotusFlare's mission is to help mobile network operators improve their customer experience and increase revenue through the use of technology. The company was founded in 2014 by Michael Shang and Sachin Deshpande.
Learn more about LotusFlare
Size
500 employees
Industry
Enterprise Technology
Founded
2013
* Ladders Estimates

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