We are seeking a senior-level Technical Program Manager to lead a complex, large-scale Google Cloud Platform (GCP) modernization program within the retail sector. This role will focus on driving program delivery, governance, and cross-program integration across three primary workstreams: Data Delivery, AI/ML Insights, and Cross Workstream.
The ideal candidate will have strong experience managing enterprise-scale programs involving GCP cloud technologies, AI/ML initiatives, and Tech Ops in complex operational environments. They must possess strong expertise in cross-functional stakeholder management up to the C-suite level, RAID management, budget tracking/AOP, and agile delivery methodologies.
Responsibilities:- Lead end-to-end program execution across multiple technical and business workstreams.
- Drive governance, planning, prioritization, risk management, and stakeholder communication for enterprise modernization initiatives.
- Lead complex, large-scale technology programs from conception to completion within the retail domain
- Drive a large-scale Google Cloud Platform (GCP) modernization program spanning three primary workstreams: Data Delivery, AI/ML Insights, and Cross Workstream
- Work closely with internal workstream leads, technology partners, and executive stakeholders to drive program delivery, governance, and cross-program integration
- Manage cross-functional programs involving multiple workstreams and external vendor partners
- Oversee infrastructure operations, platform provisioning, and IT operations delivery
- Execute budget tracking and AOP/financial management in a program context, including project forecasting and resource actualization
- Implement program governance frameworks, handle RAID management, and deliver executive reporting
- Drive agile delivery across multiple teams, acting as a strong advocate with hands-on experience in agile principles
Requirements- 7+ years of experience in Technical Program Management leading complex, large-scale technology programs
- Demonstrated experience supporting GCP-based modernization programs including data, AI/ML, or infrastructure workstreams
- Strong Tech Ops experience - familiarity with infrastructure operations, platform provisioning, and IT operations delivery.
- Experience managing cross-functional programs with multiple workstreams and external vendor partners.
- Expertise in RAID management, program governance frameworks, and executive reporting.
- Strong Tech Ops experience with a deep understanding of infrastructure operations
- Experience with budget tracking and AOP/financial management in a program context, including project forecasting and resource actualization.
- Proven track record of delivering large-scale projects with exceptional leadership across cross-functional teams
- Strong advocate for agile principles with hands-on experience driving agile delivery across multiple teams.
- Strong facilitation and stakeholder management skills up to the C-suite level
- Proficiency in program management tools: Jira, Confluence, Smartsheet, or equivalent
- Proficiency in AI Tools: Claude or equivalent
- Experience in the Retail domain is preferred/required
- Bachelor's in Business Management or equivalent work experience.
- Must be located in or willing to relocate to Dallas,TX
BenefitsSignificant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging, and entrepreneurial environment, with a high degree of individual responsibility.
