Full Job Description
The Technical Product Manager for Network Integrations, Americas will take over integrations for our Americas network team and drive the roadmap needed to bring new carriers into the Gigs operating system across the region - helping unlock the next $100-250M in ARR as we expand in the Americas.
Carriers hand us fragmented, often-archaic systems, and your job is to figure out how to use them to unlock our unified user and developer experience, abstracting complexity and making it manageable for our platform and our partners. You'll define which platform features each integration can support, weigh in on whether a carrier meets our technical and product standards, and iterate on existing integrations. You'll do this hands-on with a dedicated Americas engineering team, and in close partnership with our connectivity team.
Success in this role means excelling at product discovery, technical scoping, and prioritization in a deeply technical, operationally intensive domain. Telecom expertise isn't required, but a background in a similarly complex, integration-heavy industry is important.
Key responsibilities include:
- Own the Americas network integration roadmap, balancing new-market expansion, reliability, and the long-term platform vision
- Take the fragmented, often-legacy systems carriers hand us and figure out how to deliver our product experience on top of them
- Define which platform features each integration can support, mapping provider capabilities onto our platform and scoping the work with your engineering team
- Determine whether a carrier meets our technical and standards - one input into a carrier-fit decision that also turns on commercial and strategic factors
- See around corners: identifying and managing risks of integrations early on
- Partner with Connectivity and Engineering to land integrations on time
About you
→ We know that perfect candidates don't exist. Even if not all of this applies to you, we'd love to learn more about you.
- Bachelor's degree or equivalent practical experience
- 6+ years of product management experience, ideally in API, platform, or integration-heavy systems
- Excellent analytical, communication, and problem-solving skills
- Hands-on mentality: you take ownership and move projects forward while keeping everyone in the loop, over-communicating in a remote environment
- Able to juggle many competing priorities at once without getting overwhelmed
- Excellent technical understanding - you've worked on complex integration projects and can hold your own with engineers
- Fluency with data: familiar with data analytics tools and able to run your own analysis to prioritize and show impact
- Can quickly get up to speed on telecom or similarly complex domains
- Based on the US East Coast, or able to work consistently on East Coast hours
- You enjoy working with cross-functional teams and managing complex projects
Bonus points if:
- Previous exposure to telecommunications, connectivity, or network infrastructure
- Experience building 0→1 products or working in fast-growing scale-ups
- Experience working in a remote environment
At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of ourhubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it's like to work at Gigs? Check out our Careers page.