Job Description:

Location Overview

Cboe Global Markets operates a key office in the Overland Park Xchange (OPx), located in Overland Park, Kansas, a bustling suburb of Kansas City. The OPx business park is strategically positioned to provide convenient access to the Kansas City metropolitan area, offering modern infrastructure and a collaborative environment ideal for the financial services and technology industries. This location benefits from proximity to major highways, making it easily accessible for employees

The OPx site provides a balance of high-quality office space, advanced facilities, and an environment conducive to productivity and growth.

Role Overview

The Network Engineer - Operations, is a core member of Cboe's global infrastructure organization, responsible for operating, supporting, and continuously improving the reliability, performance, and fairness of network connectivity across highly distributed, latency-sensitive trading platforms spanning on-prem and cloud environments. This is a hands-on engineering role for experienced network technologists with deep expertise in routing, MPLS, firewalls, and packet-level troubleshooting, combined with working knowledge of cloud networking and automation. NOC Engineers function as true engineers-owning complex troubleshooting, real-time monitoring, incident response, change execution, and customer connectivity onboarding-while operating independently with minimal supervision. They collaborate directly with internal engineering teams and external customers, serve as escalation points, and communicate clearly with both technical stakeholders and senior leadership, translating complex issues into actionable outcomes.

The role also emphasizes building efficient, modern operations through scripting, automation, and API-driven workflows to improve observability, accelerate root cause analysis, and reduce mean time to repair (MTTR). While familiarity with AI-assisted tooling is beneficial, the primary focus is on strong engineering fundamentals and practical automation that reduces operational friction. Success in this role requires sound operational judgment, strong communication skills, and the ability to translate complex telemetry and packet-level data into clear, actionable insights. Engineers are expected to perform effectively in a high-availability, always-on environment while supporting and evolving a next-generation, software-driven network and cloud operations function.

This role follows a M-F 9:00 AM to 6:00 PM schedule.

Your responsibilities will be:

• Engineer and support customer connectivity across on-prem and cloud environments, including circuit provisioning, AWS networking, and VPN connectivity, while configuring and deploying production changes across routing, firewall, and cloud network infrastructure

• Troubleshoot and support complex network environments (BGP, OSPF, MPLS, multicast, HSRP), partnering with customers and internal teams to validate connectivity, onboard new participants, and resolve issues across latency-sensitive trading systems

• Provide real-time monitoring and incident response for global network infrastructure, analyzing telemetry, packet loss, and performance data to proactively identify issues and drive rapid resolution with clear communication

• Deliver high-quality customer support through ticket queues and direct engagement, serving as a trusted technical resource and ensuring clear, timely communication with both customers and internal stakeholders

• Lead escalations and advanced troubleshooting efforts across network, cloud, and infrastructure domains, collaborating with engineering teams and vendors to restore service and resolve complex issues

• Develop and maintain automation, monitoring enhancements, and observability tooling using scripting and API-driven integrations to improve efficiency, visibility, and troubleshooting speed

• Perform deep packet analysis and contribute to root cause investigations, translating low-level network data into clear findings that support long-term problem management and service improvement

The ideal candidate has

Minimum Qualifications

• 2+ years of hands-on network engineering experience across Cisco, Arista, and/or Palo Alto environments, with strong fundamentals in routing, switching, and firewall technologies

• Experience troubleshooting complex network issues, including packet analysis using tools such as tcpdump, Wireshark, tshark, or similar

• 2+ years of UNIX/Linux experience, including shell access and command-line troubleshooting, with an emphasis on network diagnostics

• Experience with scripting and/or API-driven automation to improve operational efficiency and reduce manual effort

Preferred Qualifications

• Working knowledge of AWS cloud networking, including VPCs, routing, security groups, and hybrid connectivity models

• Familiarity with network observability and monitoring tools (e.g., Grafana or similar) for telemetry analysis and troubleshooting

• Experience with advanced packet capture platforms (e.g., Corvil) or equivalent high-performance analysis tools

• Relevant industry certifications such as Cisco, AWS, Palo Alto, CompTIA Network+/Security+, or similar

Benefits and Perks of working for Cboe Global Markets

We value the total wellbeing of our people - including health, financial, personal and social wellness. We believe standard benefits like health insurance and fair pay are a given at any organization. Still, you should know we offer:

• Fair and competitive salary and incentive compensation packages with an upside for overachievement

• Generous paid time off, including vacation, personal days, sick days and annual community service days

• Health, dental and vision benefits, including access to telemedicine and mental health services

• 2:1 401(k) match, up to 8% match immediately upon hire

• Discounted Employee Stock Purchase Plan

• Tax Savings Accounts for health, dependent and transportation

• Employee referral bonus program

• Volunteer opportunities to help you give back to your communities

Some of our associates' favorite benefits and perks include:

• Complimentary lunch, snacks and coffee in any Cboe office

• Paid Tuition assistance and education opportunities

• Generous charitable giving company match

• Paid parental leave and fertility benefits

• On-site gyms and discounts to other fitness centers

Salary Ranges (applicable for US locations only)
At Cboe, we are committed to providing a competitive, transparent, and market-informed total rewards program. The anticipated base salary range for this role is $85,000-$121,000, with actual compensation determined by job-related factors such as skills, relevant experience, education, internal alignment, and location.

This role may also be eligible for annual incentive compensation and, where applicable, participation in Cboe's long-term equity programs.

Additional information about Cboe's total rewards program, including benefits and other compensation components, can be found here: Total Rewards at CBOE.

Any communication from Cboe regarding this position will only come from a Cboe recruiter who has a @cboe.com email or via LinkedIn Recruiter. Cboe does not use any other third party communication tools for recruiting purposes.