Technical Presales Engineer - III

Botsync

$100K — $120K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Robotics, Mechatronics, Electrical, Mechanical, Computer Science, Industrial Engineering, or related field.
  • 5-8 years of experience in robotics, warehouse automation, or systems integration.
  • Experience in designing or deploying AMR, AGV, conveyor, or manufacturing automation solutions.
  • Strong understanding of site assessment, process mapping, and technical proposal development.
  • Familiarity with PLC interfaces, industrial protocols, and enterprise-system integration.
  • Ability to interpret facility layouts and process-flow diagrams.
  • Excellent communication and presentation skills, particularly with technical stakeholders.

Responsibilities

  • Lead technical discovery, assessments, and proposal development for customer opportunities.
  • Define and support pilot projects from scoping to deployment and handover.
  • Conduct thorough site assessments analyzing workflows, safety, and material flow.
  • Translate customer requirements into tailored automation solutions using Botsync technologies.
  • Develop detailed process flows, cycle-time calculations, and operating concepts.
  • Create technical documentation and presentations for customer proposals and workshops.
  • Coordinate integrations with various warehouse and automation systems and technologies.

Benefits

  • Competitive salary
  • Comprehensive health benefits package
  • Dynamic startup environment with continuous improvement opportunities
  • Professional development and advancement into management roles
  • Inclusive and collaborative workplace culture
Full Job Description
Key Responsibilites:
  • Own technical discovery, site assessment, solution design, and proposal development for Botsync's North American customer opportunities.
  • Define and support pilots from technical scoping through testing, commissioning, acceptance, and handover to full deployment.
    Participate in customer discovery meetings and identify operational, technical, and integration requirements.
  • Conduct site assessments covering workflows, material flow, layouts, throughput, payloads, safety constraints, infrastructure, and interfaces.
  • Translate customer needs into solutions using Botsync AMRs, SyncOS, and third-party automation systems.
  • Develop process flows, solution architectures, system layouts, cycle-time calculations, fleet sizing, and operating concepts.
  • Prepare technical proposals, scopes of work, compliance statements, architecture diagrams, and customer presentations.
  • Deliver SyncOS and AMR demonstrations during customer workshops, partner meetings, industry events, and ecosystem programs.
  • Define pilot scope, success criteria, system requirements, timelines, responsibilities, and acceptance conditions.
  • Support pilots through testing, commissioning, validation, customer acceptance, go-live, hypercare, and handover.
  • Plan integrations with WMS, WES, ERP, MES, PLCs, conveyors, robotic arms, sensors, elevators, and third-party fleet systems.
  • Work with interfaces and protocols including REST APIs, MQTT, TCP/IP, OPC UA, Modbus TCP, WebSockets, and VDA 5050.
  • Coordinate technical validation, configuration, integration development, and costing with Botsync's global engineering team.
  • Build reusable discovery, pilot, deployment, validation, and SI handover documentation; support 10-15 discovery sessions, qualify five pilot prospects, develop 2-3 viable proposals, and help execute the first two paid pilots.

Requirements

Essential:
  • Bachelor's degree in Robotics, Mechatronics, Electrical, Mechanical, Computer Science, Industrial Engineering, or a related field.
  • 5-8 years of experience in robotics, warehouse automation, material handling, industrial automation, or systems integration.
  • Experience designing or deploying AMR, AGV, conveyor, robotic, WMS/WES, or manufacturing-automation solutions.
  • Strong understanding of site assessment, process mapping, system sizing, workflow design, and technical proposal development.
  • Working knowledge of PLC interfaces, industrial protocols, APIs, networking, and enterprise-system integration.
  • Ability to interpret facility layouts, CAD drawings, process-flow diagrams, equipment specifications, and interface documents.
  • Strong customer-facing communication and presentation skills across engineering, operations, IT, and management stakeholders.
  • Ability to manage multiple opportunities with global engineering teams; travel up to 50% across the United States with periodic travel to Mexico; US work authorization required.

Highly Desirable:
  • Experience with multi-vendor orchestration or fleet platforms, AMRs, AGVs, industrial robots, conveyors, ASRS, WMS, WES, ERP, MES, and PLC systems.
  • knowledge of Linux, networking, databases, APIs, cloud and on-premise infrastructure, industrial mobile-robot safety, paid pilots, system integrators, and AutoCAD.

Benefits
  • Competitive salary
  • Comprehensive health benefits package
  • Hustle of a young startup, always something to do and something to improve
  • Opportunities for professional development and growth into management roles
  • Collaborative and inclusive work environment

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