Job DescriptionWe are seeking a
deeply technical, highly autonomous Technical Delivery Lead to drive the execution of strategic
Artificial Intelligence, Agentic AI, AIOps, and Infrastructure Automation initiatives across a global enterprise environment.
This role is ideal for a technical leader who can operate at the intersection of
architecture, software engineering, AI engineering, SRE, cloud infrastructure, and technical delivery. The successful candidate will not simply coordinate projects-they will be hands-on with technology, code, architecture, technical decisions, and engineering execution.
Key Responsibilities• Lead end-to-end delivery of enterprise
AI, Agentic AI, AIOps, observability, and infrastructure automation initiatives.
• Drive development and deployment of
Agentic AI platforms, multi-agent solutions, MCP-based architectures, and automated self-healing infrastructure.
• Provide hands-on technical leadership, including
Python development, asynchronous scripting, MCP server development, code reviews, and technical design.
• Orchestrate cross-functional engineering teams across AI/ML, cloud, infrastructure, SRE, security, and application engineering.
• Translate complex enterprise
IT Infrastructure & Operations (I&O) environments into contextual schemas and tools that can be consumed effectively by AI agents.
• Develop and implement automation for
incident remediation, vulnerability management, observability, runbook execution, and infrastructure self-healing.
• Work with enterprise observability platforms such as
Dynatrace/Davis AI, Splunk, and CloudWatch.
• Establish technical guardrails covering
AI safety, data security, compliance, access controls, and responsible AI execution.
• Drive CI/CD, Infrastructure as Code (IaC), automated testing, and cloud deployment practices.
• Provide technical oversight of data pipelines, including
ETL processes and Snowflake validation.
• Conduct code reviews and establish engineering standards for AI agents, MCP servers, automation frameworks, and supporting services.
• Track delivery milestones, technical risks, operational outcomes, and financial benefits while providing strategic visibility to executive leadership.
Qualifications•
8+ years of experience leading complex technical projects, product delivery, software engineering initiatives, or cloud infrastructure programs within a global enterprise IT environment.
•
2+ years of experience leading AI, Agentic AI, AIOps, or AI-driven infrastructure platform deployments.• Strong hands-on knowledge of
Python, including asynchronous programming and automation scripting.
• Hands-on experience developing or integrating
MCP (Model Context Protocol) servers and tool-calling architectures.
• Strong understanding of
LLMs, Agentic AI, multi-agent reasoning, tool calling, RAG, and AI orchestration frameworks such as LangChain or CrewAI.
• Experience with
Dynatrace/Davis AI, enterprise observability, AIOps, or self-healing infrastructure automation.
• Hands-on experience with cloud platforms such as
AWS and/or GCP.
• Experience with
CI/CD, Infrastructure as Code, automated testing, and SRE practices.
• Experience working with enterprise monitoring and observability platforms such as
Dynatrace, Splunk, or CloudWatch.
• Strong understanding of infrastructure automation, SRE runbooks, incident management, and automated remediation.
• Experience with data platforms and pipelines, including
Snowflake, ETL, and data validation.
• Ability to provide hands-on
technical direction and code-review leadership while managing complex enterprise delivery.
Additional Employee Requirements - Participation in both internal meetings and external meetings via video calls, as necessary.
- Ability to go into corporate or client offices to work onsite, as necessary.
- Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
- Ability to bend, kneel, crouch, and reach overhead, as necessary.
- Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
- Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
- For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
- For positions that require business travel and/or event attendance, a valid driver's license and acceptable driving record are required, as driving is an essential job function.
USA Benefits (Full time roles only, does not apply to contractor positions)- Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
- Flexible Spending Accounts (Medical, Transit, and Dependent Care)
- Employer Paid Life Insurance and AD&D Coverages
- Health Savings account paired with our low-cost High Deductible Medical Plan
- 401(k) Safe Harbor Retirement plan with employer match with immediately vest
