Oracle Corporation

Technical Analyst 3-Support

Oracle Corporation$51K — $126K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • 3 years of experience in a technical analyst role or similar position.
  • Proficiency in Java, JSP, Servlets, and EJB.
  • Familiarity with J2EE Technologies and relevant protocols like JMS and Java Security.
  • Experience with Linux, Solaris, and databases including Oracle and MS SQL Server.

Responsibilities

  • Deliver customer solutions while advocating for client needs.
  • Provide strategic technical support to enhance customer satisfaction.
  • Utilize automated technologies to diagnose and resolve customer issues.
  • Create documentation to help prevent future problems.
  • Act as an expert in solving complex customer issues.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Short and long-term disability insurance.
  • Life insurance and accidental death and dismemberment coverage.
  • 401(k) savings plan with company matching contributions.
  • Flexible vacation and paid sick leave options.
Full Job Description
Job Description

Entity: Oracle America, Inc.

Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.20834)

Employer will accept a Bachelor's degree in Computer Science, Engineering, or related technical field and 3 years of experience in the job offered or in a technical analyst-related occupation.

Position requires:
  1. Java, JSP, Servlets, EJB;
  2. J2EE Technologies;
  3. JMS, Java Security, Web Services, Cluster Technologies, XML;
  4. Linux, Solaris, Network protocol and Databases including Oracle, MS SQL Server, MS Access; and,
  5. Web sphere Application Servers.


Qualifications

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $24.95 to $60.63 per hour; from: $51,900 to $126,100 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

About Oracle Corporation

Oracle Dyn Global Business Unit is a pioneer in managed DNS and a leader in cloud-based infrastructure that connects users with digital content and experiences across a global internet. Dyn's solution is powered by a global network that drives 40 billion traffic optimization decisions daily for more than 3,500 enterprise customers, including preeminent digital brands such as Netflix, Twitter, Linkedin and CNBC. Adding Dyn's best-in-class DNS and email services extend the Oracle cloud computing platform and provides enterprise customers with a one-stop shop for Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS). On January 31, 2017 Oracle completed the acquisition of Dyn, which now operates as an Oracle Infrastructure-as-a-Service (IaaS) global business unit (GBU).

Oracle Corporation Careers

Join Oracle Corporation, a global leader in technology and innovation, and be part of a team that values professional growth, leadership, and diversity. At Oracle, we offer unparalleled job opportunities in the tech industry, fostering a culture of innovation and continuous improvement.

Work You’ll Do

At Oracle, your work will directly impact the future of technology across industries. As part of our team, you will lead projects that redefine the way businesses operate, leveraging Oracle’s cutting-edge technology solutions. Our commitment to leadership in the tech community means you’ll be working at the forefront of innovation, enhancing your skills through hands-on experience and comprehensive diversity training.

Join Our Dynamic Team

Oracle is not just a technology company; we are a team of dedicated professionals committed to creating a supportive and inclusive environment. Here, every team member’s contribution is valued, and diversity is celebrated. With Oracle, you are not just accepting a job; you are joining a community that promotes personal and professional growth through constant learning and development opportunities.

Innovative Work and Career Advancement

Embrace the chance to do innovative work with Oracle Corporation, where we push the boundaries of what is possible. With over 130,000 dedicated professionals globally, Oracle offers a workplace where innovation and thought leadership thrive. This environment is perfect for those who are driven to explore new ideas and are eager for opportunities to advance their careers.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next career challenge or a student seeking a promising internship, Oracle provides a range of opportunities. Explore positions that match your skills and interests in areas such as cloud computing, enterprise software, and business analytics. Our hiring process is designed to find not just the right skills but also the right fit for Oracle’s unique culture.

Benefits and Culture

Oracle is committed to supporting our employees’ life and work ambitions. We offer competitive benefits, including health insurance, retirement plans, and wellness programs, all designed to support your career and well-being. Our culture of empowerment encourages networking and collaboration across teams and geographies, ensuring that innovation and creativity flourish.

Develop Your Skills Through Training and Networking

Prepare for your future with Oracle’s comprehensive training programs. From leadership development to technical skills enhancement, we provide the tools necessary to succeed in your career and stay ahead in the industry. Networking within Oracle’s global community will also open doors to collaborative opportunities and career advancement.

Stay Connected with Oracle Careers

Keep up to date with the latest from Oracle Corporation by following our careers blog. Gain insights from the experts and learn about new job openings as they become available. Personalize your job search and stay informed about Oracle’s career events and professional development opportunities.

Join Oracle Corporation—Where Careers Grow

At Oracle, we believe in nurturing the potential of our employees. The growth of our company is driven by the individual successes of our team members. We invite you to bring your unique talents to Oracle, join our mission to drive technological innovation, and help shape the future of the digital world.

Search Oracle Jobs

Ready to take the next step in your career? Search for open positions that align with your skills and passions. We are continuously looking for curious, creative, and motivated individuals to join our team. Explore the opportunities and find out how you can contribute to the success of Oracle Corporation.

Oracle Corporation: Leadership, Innovation, Opportunity.

Learn more about Oracle Corporation
Size
143,000 employees
Market Cap
$217.3 billion
Industry
Net Income
$12.8 billion
Founded
1977
5 Year Trend
+2.3%
Revenue
$39.6 billion
NASDAQ

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