What We Do
The Program Manager is responsible for managing programs or multiple projects, with complex interdependencies, on an ongoing and regular basis. Responsible for project planning and status reporting, risk management, and issue resolution. The Program Manager works more often with strategy and articulates the goals and objectives of the program and how it will impact the business.

What You'll Do
Program Management & Execution
• Manage multiple, interdependent projects supporting the DNA identity and access management program
• Develop and maintain program plans, roadmaps, and governance structures aligned to DNA priorities
• Track progress, risks, and dependencies; ensure timely delivery of program outcomes
• Provide regular status reporting to stakeholders, highlighting risks, issues, and mitigation plans
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Identity Governance
• Optimize and scale role-based access controls (RBAC) across DNA systems and products
• Coordinate and drive access certification processes for in-scope applications
• Partner with product and engineering teams to establish clear access ownership and accountability
• Enhance program maturity by systematically identifying and addressing excessive or outdated access to reduce overall risk exposure.
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Access Operations
• Mature and optimize joiner, mover, leaver (JML) processes across DNA platforms to enhance operational efficiency and program effectiveness.
• Partner with IT and engineering teams to streamline provisioning workflows
• Track and report on access request volumes, cycle times, and service performance
• Support implementation of automation and service improvements to reduce manual effort
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Authentication & Security Improvements
• Support rollout and adoption of MFA and SSO across DNA products and systems
• Drive ongoing optimization of authentication processes and controls in coordination with cybersecurity teams to strengthen operational effectiveness.
• Improve visibility into privileged and service accounts within DNA environments
• Contribute to roadmap planning for incremental identity security enhancements
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Cross-Functional Collaboration
• Coordinate across Product, Engineering, and Cybersecurity, teams to align on access requirements
• Facilitate issue resolution and remove blockers impacting program delivery
• Ensure consistent communication and alignment across stakeholders
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What You'll Bring
• 5–8+ years of program or project management experience in technology or data environments
• Experience supporting identity, access management, or security-related initiatives
• Working knowledge of IAM concepts (RBAC, MFA, SSO, provisioning)
• Strong organizational, communication, and stakeholder management skills
• Bachelor’s degree or equivalent experience
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Core Competencies
1. Program Execution
• Effectively manages multiple workstreams with clear tracking, prioritization, and follow-through
2. Operational Process Improvement
• Identifies inefficiencies and drives process improvements (e.g., provisioning workflows, JML processes)
3. Risk Awareness
• Recognizes access-related risks and supports mitigation through structured processes and controls
4. Stakeholder Coordination
• Builds working relationships across teams to drive alignment and execution
5. Technical Acumen (Foundational IAM)
• Understands identity and access concepts sufficiently to partner with technical teams
6. Communication & Transparency
• Provides clear, consistent updates on program status, risks, and issues
7. Execution Mindset
• Focuses on delivering outcomes in a fast-paced, evolving environment

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.