Tech Lead TECHM-JOB-26136

Keylent, Inc.

$120K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in content design or related field
  • Proficient in UX/UI principles and best practices
  • Strong understanding of UI copy and its impact on user experience
  • Experience collaborating with design and research teams
  • Ability to analyze and improve content based on user feedback
  • Detail-oriented with strong project management skills
  • Self-motivated and capable of managing multiple projects

Responsibilities

  • Evaluate current content on Cisco commerce platforms for clarity and consistency
  • Collaborate with UX Designers and Researchers to improve user interaction through copy
  • Develop and test user-centric content prototypes
  • Identify key content areas needing attention, such as error messages and tooltips
  • Conduct in-depth analysis of user pain points related to UI copy
  • Create strategic plans for enhancing content across products
  • Maintain a focus on best practices while managing deadlines

Benefits

  • Collaborative work environment with cross-functional teams
  • Opportunities for professional development and skill enhancement
  • Engagement in a critical aspect of customer experience design
  • Access to cutting-edge tools and technologies
  • Ability to shape the direction of content strategy within the company
Full Job Description
Tech Lead TECHM-JOB-26136 Location: [SAN JOSE] Skill: Java Standard Description This role will primarily be responsible for looking across Cisco commerce platform CCW and CCW R products, to ensure consistency and alignment with best practices for UI copy. You will work closely with UX Designers and UX Researchers to create and test prototypes with users. You will be able to prioritize focus areas, such as error text, in line notes or help content, tooltips, modals, etc. Most of these products have not had dedicated Content Design work, so it will be critical to begin with an in depth review and analysis of the main pain points and then create strategies for improvement. You must be detail oriented, extremely collaborative, and able to self manage a fairly large scope of work to a deadline.

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