Tech Lead

Keylent, Inc.

$120K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of project management experience
  • Proficient in creating functional and technical specification documents
  • Experience with software quality processes
  • Strong leadership and mentoring capabilities
  • Ability to manage multiple priorities and meet deadlines
  • Excellent communication and interpersonal skills
  • Experience in application production support.

Responsibilities

  • Guide team members in technical aspects of project management
  • Lead daily customer interactions and proactively address issues
  • Create and manage project documentation and specification documents
  • Track incidents and allocate resources to ensure timely resolution
  • Promote continuous improvement in delivery processes
  • Ensure compliance with software quality standards
  • Mentor and motivate team members to foster collaboration.

Benefits

  • Opportunity to work with diverse teams
  • Access to continuous professional development
  • Flexible work environment
  • Engagement in innovative project management practices
  • Ability to influence project direction and outcomes.
Full Job Description
Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. Tax Terms: W2, 1099 Corp-Corp or 3rd Parties: Yes To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA's/KPI's/OLA's. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents. Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates. Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

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