Loblaw Digital

Team Lead, Site Reliability Engineer (SRE)

Loblaw Digital$128K — $176K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience as a senior or lead Site Reliability Engineer (SRE) in production environments
  • Strong people management capabilities with a focus on leadership
  • Experience managing and deploying large-scale Kubernetes environments
  • Knowledge of enterprise applications, especially Java-based systems
  • Expertise in relational database management including DB2, SQL Server, and Postgres
  • Proficiency in scripting languages such as Python, Bash, or Go
  • Hands-on experience with cloud platforms like AWS, GCP, or Azure

Responsibilities

  • Lead reliability engineering initiatives to maintain high availability and performance
  • Manage and mentor a team of SREs, overseeing hiring and performance evaluations
  • Drive incident management processes and implement improvements post-incident
  • Architect automation strategies to increase operational efficiency
  • Guide the implementation of Infrastructure as Code (IaC) with tools like Terraform
  • Enhance CI/CD practices to enable reliable deployments
  • Collaborate with different teams to align reliability goals with business priorities

Benefits

  • Flexible work environment and balance
  • Access to on-site gym and recreational facilities
  • Tuition reimbursement and online learning opportunities
  • Pension and comprehensive benefits package
  • Paid vacation time
Full Job Description
Team Lead - Site Reliability Engineering, Brampton, ON

We're looking for an experienced engineering leader to shape and advance our Site Reliability Engineering practice. In this role, you'll lead a team of talented SREs while driving the strategy, standards, and operational excellence that enable reliable, scalable, and secure platforms across the organization.

Balancing technical leadership with people leadership, you will influence engineering direction, guide critical operational decisions, and partner across engineering, infrastructure, security, and product teams to continuously improve reliability, automation, and platform resilience. You will play a key role in building a high-performing team and fostering a culture of ownership, accountability, and continuous improvement.

What You'll Do:

  • Drive Reliability Strategy - Define and advance reliability engineering practices that improve availability, scalability, resilience, and operational excellence across our platforms. Establish engineering standards and champion a culture of reliability by design.
  • Influence Engineering Direction - Partner with engineering, infrastructure, security, and product leaders to establish reliability standards, align priorities, and drive strategic initiatives that improve engineering effectiveness across the organization.
  • Build and Lead a High-Performing SRE Team - Mentor, coach, and develop engineers while driving hiring, workforce planning, performance management, succession planning, and career development. Foster a culture of ownership, accountability, collaboration, and continuous learning.
  • Lead Operational Excellence - Own incident management practices, guide major incident response, drive blameless postmortems, and ensure long-term improvements that strengthen platform resilience and operational maturity.
  • Drive Automation Strategy - Champion automation-first principles and invest in tooling that improves developer productivity, reduces operational overhead, and increases platform reliability.
  • Lead Infrastructure Engineering Practices - Establish best practices for Infrastructure as Code, platform provisioning, configuration management, and Kubernetes operations while promoting consistency, security, and scalability.
  • Advance Platform Delivery - Guide the evolution of CI/CD capabilities and deployment practices to enable secure, scalable, and reliable software delivery.


What You Bring:
  • Proven experience leading Site Reliability Engineering, Platform Engineering, or Infrastructure Engineering teams in large-scale, production environments.
  • Demonstrated success building, mentoring, and leading high-performing engineering teams while influencing technical strategy and organizational outcomes.
  • Proven ability to influence technical direction, drive strategic initiatives, manage competing priorities, and build strong partnerships across engineering, infrastructure, security, and product teams.
  • Experience defining engineering standards, operational processes, and best practices that improve reliability and scalability across multiple teams.
  • Experience leading major incident response, driving blameless postmortems, and implementing continuous improvements to strengthen operational resilience.
  • Deep expertise in Site Reliability Engineering principles, including service level objectives (SLOs), service level agreements (SLAs), error budgets, capacity planning, and resilient system design.
  • Extensive experience designing, deploying, and operating Kubernetes platforms at scale, including distributed and edge computing environments.
  • Hands-on experience designing and operating cloud infrastructure on AWS, Azure, or GCP, leveraging Infrastructure as Code technologies such as Terraform and configuration management tools like Ansible.
  • Strong knowledge of observability and operational excellence practices, including monitoring, logging, alerting, and distributed tracing using tools such as Prometheus and Grafana.
  • Strong software engineering and automation skills, with proficiency in Python, Bash, Go, or similar scripting languages.
  • Strong understanding of enterprise application ecosystems, including Java-based applications and their operational characteristics.
  • Experience managing and optimizing enterprise database platforms, including DB2, SQL Server, and PostgreSQL.


What Loblaw Offers You

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.

Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.

Loblaw colleagues also enjoy:
• Work Perks Program
• On-site Gym, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)
• Tuition Reimbursement & Online Learning
• Pension & Benefits
• Paid Vacation

If you're up to the challenge, then we would love to hear from you. Apply today, and get the process started.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / E9chelle salariale E0 l'embauche :

$128,000.00 - $176,000.00 / 128.000,00$ - 176.000,00$ (per year / par an)

A candidate's experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L'expE9rience et les connaissances d'un candidat ainsi que la rE9gion gE9ographique dans laquelle le poste est situE9 peuvent EAtre prises en compte dans la rE9munE9ration qu'un candidat reE7oit pour ce poste. Cette offre d'emploi concerne un poste vacant existant. L'entreprise utilise l'intelligence artificielle dans le but de filtrer, d'E9valuer et/ou de sE9lectionner les candidats E0 ce poste.

#EN
#SS #LTnA #ON

About Loblaw Digital

Loblaw Digital is a subsidiary of Loblaw Companies Limited, a Canadian food and drug retailer. Loblaw Digital is responsible for the company's digital strategy and e-commerce initiatives. The company operates several online platforms, including the PC Express online grocery service and the Joe Fresh clothing website. Loblaw Digital also manages the company's loyalty program, PC Optimum, which allows customers to earn points on purchases that can be redeemed for discounts on future purchases.
Learn more about Loblaw Digital
Size
1,000 employees
Industry

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