Bank of Montreal

Systems Support Specialist

Bank of Montreal$75K — $141K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in IT infrastructure and operations.
  • Post-secondary degree in related field or equivalent practical experience.
  • Proficiency in network routing, switching, and security.
  • Deep knowledge of Linux and Windows servers, including clustering and automation with Ansible.
  • Experience with cloud computing and IT automation.

Responsibilities

  • Design and deploy IT infrastructure solutions to support Digital Library applications.
  • Diagnose and resolve complex networking, storage, and server issues.
  • Administer workflow tools and middleware application servers to enhance efficiency.
  • Conduct feasibility studies for proposed projects; implement necessary changes.
  • Monitor network/server performance and address real-time alerts promptly.
  • Perform hardware, software, and firmware upgrades as necessary.

Benefits

  • Hybrid working model with a minimum of 2 days in the office.
  • Comprehensive health insurance coverage.
  • Tuition reimbursement for continued education.
  • Retirement savings plans with employer contributions.
  • Discretionary bonuses and performance-based incentives.
Full Job Description

Application Deadline:

08/20/2026

Address:

4100 Gordon Baker Road

Job Family Group:

Technology

We are part of IT engineering and operations. This particular team is supporting Digital Library suite of applications.

Designs, builds, deploys, evaluates and maintains existing and future IT infrastructure. Ensures all IT systems function efficiently and seamlessly. Applies in-depth experience with components of on-premises and cloud infrastructure. Plans, acquires, and coordinates the installation of infrastructure devices across the enterprise while ensuring safe networks with disaster recovery options. Administers automated workflow tools, middleware application servers, and server visualization technologies. Acts as the primary technical liaison between Infrastructure and other IT teams, vendors and partners, as well as the business to design infrastructure solutions.

  • Works to determine enterprise security controls and identify any threats to the infrastructure.
  • Diagnoses complex network, storage and server issues and implements corrective solutions.
  • Tracks vulnerabilities, applies remediations and patches to network and server assets.
  • Conducts feasibility studies to determine the likelihood of proposed project's success in the current environment.
  • Administers automated workflow tools, middleware application servers (e.g. Oracle Weblogic, IBM WebSphere), and server visualization technologies (e.g. VMware, Red Hat Virtualization, or Oracle VM) to maximise their efficiency.
  • Provides proactive network/server monitoring to ensure optimum performance and acts on real-time alerts of critical issues.
  • Performs hardware, software, and firmware upgrades - researches and recommends network upgrades.
  • Manages and coordinates the release of changes into production applying standardized procedures and minimizing risk to existing services.
  • Creates release plans, test and validation strategies, schedules and tracking tools to coordinate the contents of release packages for network and business applications.
  • Evaluates effectiveness of current systems and supports in developing improvement strategies based on the findings.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Provides specialized consulting, analytical and technical support.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently and regularly handles non-routine situations.
  • Broader work or accountabilities may be assigned as needed.
  • Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

Foundational level of proficiency:

  • Network routing, switching, and security.
  • Configuration management.
  • Systems administration.
  • Scripting languages.
  • IT infrastructure library.
  • Root cause analysis.
  • Troubleshooting.
  • Cloud computing.
  • Cybersecurity and privacy concepts, principles and solutions.
  • IT automation 6 Digital First.
  • Building and managing relationships.
  • Adaptability.

Intermediate level of proficiency:

  • Network routing, switching, and security.
  • Virtualization and virtual machines.
  • Operating Systems and Platforms.
  • Infrastructure as code (IaC).
  • Quality assurance and control.
  • Database administration.
  • Containerization.
  • Continuous improvement management.
  • Communicating with impact.
  • Customer Centricity.
  • Verbal & written communication skills.
  • Collaboration & team skills.
  • Analytical and problem solving skills.
  • Influence skills.
  • Data driven decision making.

Advanced level of proficiency:

  • Hardware Infrastructure.
  • Version control.
  • Linux and Windows servers, knowledge of clustering: installations and support, Automation with Ansible

  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.

NOTE: This is a hybrid role- requires min 2 days in the office.

and requires at times On-call shift, evening and sometimes weekend deployments.

Salary:

$75,900.00 - $141,900.00

Pay Type:

Salaried

The above represents BMO Financial Groups pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Groups expected target for the first year in this position.

BMO Financial Groups total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: 

About Bank of Montreal

The Bank of Montreal is a Canadian multinational investment bank and financial services company. It provides a wide range of personal and commercial banking, wealth management, and investment banking products and services. The bank had revenues of CAD 23.6 billion in 2020.
Learn more about Bank of Montreal
Size
45,454 employees
Market Cap
$60.9 billion
Industry
Founded
1817
5 Year Trend
+9.1%
NASDAQ

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