Systems Engineer - Senior

UPMC Senior Communities • $110K — $130K *
Pittsburgh, PA 15237In-Person
Information Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Five (5) years' experience in complex systems environments, either through education or practical experience.
  • Expertise in IT standards, procedures, and protocols, with the ability to lead compliance efforts for junior team members.
  • Availability for potential 24/7 off-hours support as part of a team rotation.
  • Advanced understanding of enterprise infrastructure design and support, including networks and cloud technologies.
  • Strong troubleshooting and analytical skills, with the ability to mentor less experienced engineers.

Responsibilities

  • Resolve complex end-user support issues and assist junior staff in similar challenges.
  • Manage and complete project-related tasks independently, ensuring timely documentation and collaboration with technical teams.
  • Independently troubleshoot and resolve issues while mentoring others in problem-solving.
  • Develop and execute maintenance and upgrade plans for systems, including disaster recovery strategies.
  • Lead evaluations of proofs of concept and new technologies to inform decision-making.

Benefits

  • Primarily remote work with flexibility for on-site presence when necessary.
  • Standard business hours aligned with Eastern Standard Time.
  • Opportunity to work on diverse projects including technology refresh efforts and cloud adoption.
Full Job Description
UPMC is hiring a Systems Engineer, Senior for the Integrations Team.

Work Location: Primarily remote with ability to come on site as needed by department

Work Hours: Standard business hours in eastern standard time.

Purpose:
Under the direction of management and more senior members of the team, the Systems Engineer Intermediate maintains systems, participate in projects, provides end user support, contributes to team documentation, and seeks out process improvement. Responsible for participating in testing proofs of concept or evaluating new technologies.

Responsibilities:
  • End user support - Resolve complex end-user support issues independently. Responsible for assisting less experienced staff with end-user support issues. Responsible for ensuring there is resolution or that the end-user is connected with the appropriate resources for issues resolution.
  • Project Management - Complete assigned project-related tasks with independently. Responsible for time tracking and updating documentation. Lead small to medium sized projects. Collaborate with other technical teams, as appropriate, for successful completion of project. Participate in POC evaluations.
  • Troubleshooting/Critical Thinking - Independently resolve issues. Offer input on issue resolution and mentor less experienced staff with issue resolution.
  • Core Technology Concepts - Responsible for understanding of complex technologies and their use. Demonstrates initiative to learn about current and future technologies.
  • Maintenance/Upgrades - Develops maintenance/upgrade plans with assistance of lead/expert. Responsible for maintenance and upgrades. Responsible for assisting with Disaster Recovery Plan


Qualifications:

  • Five (5) years' experience with complex systems environments through education or practical experience.
  • Mastery of standards IT procedures and protocols. Shows the ability to lead junior team members with enforcing compliance of procedures and protocols.
  • This position may be required to maintain a 24/7 off hours support as part of a rotation within the team. The frequency varies based upon the number of colleagues in the rotation.

Top Skills Needed:
  • Advanced expertise in designing, implementing, and supporting enterprise infrastructure environments including networks, wireless, server, virtualization, cloud, and communication platforms.
  • Advanced knowledge of enterprise architecture principles across data, voice, wireless, compute, storage, and security domains.
  • Expertise in network security architecture, segmentation, firewall technologies, and secure infrastructure design.
  • Advanced understanding of converged technologies supporting voice, video, collaboration, and data communications.
  • Experience designing and supporting highly available, resilient, and secure enterprise systems.
  • Ability to lead complex infrastructure projects including data center initiatives, network modernization, cloud adoption, and technology refresh efforts.
  • Experience developing technical standards, architectural roadmaps, operational procedures, and engineering best practices.
  • Advanced troubleshooting and root cause analysis skills across infrastructure, systems, network, wireless, and security technologies.
  • Ability to evaluate emerging technologies and provide strategic recommendations aligned with business objectives.
  • Experience mentoring engineers and providing technical leadership across multiple technology disciplines.
  • Strong project leadership, vendor management, budgeting, and stakeholder engagement skills.
  • Excellent communication skills with the ability to present technical solutions and risk assessments to leadership teams.
  • Demonstrated ability to balance operational excellence, cybersecurity requirements, business continuity, and innovation.
  • Azure/DevOps
  • Claims Processing

Preferred:
  • CCNP / CCIE
  • Microsoft Azure Administrator/Architect
  • VMware VCP
  • CISSP
  • Palo Alto, Fortinet, or equivalent security certifications
  • ITIL Foundation or higher

Licensure, Certifications, and Clearances:
Act 34

About UPMC Senior Communities

UPMC Senior Communities Careers

There has never been a better time to explore the diverse job opportunities at UPMC Senior Communities—the leading network of senior living facilities focused on innovative care and professional excellence.

Work You’ll Do

Join UPMC Senior Communities to assist in transforming the experience of aging through top-tier care and wellness programs. This is an opportunity to be part of a team that values leadership, diversity, and innovation in the healthcare sector. Lead in a unique role where skills in healthcare, empathy, and leadership converge to enhance the lives of seniors. UPMC Senior Communities stands at the forefront of the industry, integrating advanced technology and personalized care practices. Engage with a professional network of healthcare providers and administrators dedicated to pioneering improvements in senior living. Collaborate with over 3,000 dedicated professionals across various facilities.

Introducing the UPMC Senior Communities Professional Development Program

The program is designed to foster career growth through comprehensive training, leadership development, and diversity training. UPMC Senior Communities is committed to nurturing the professional growth of its team members through continuous education and opportunities for advancement.

Do Innovative Work

Be part of a culture that thrives on innovation and continuous improvement. UPMC Senior Communities employs a vast array of healthcare professionals and support staff, all dedicated to setting new standards in senior care.

Drive Change in Senior Healthcare

Deliver targeted solutions and personalized care that significantly improve the quality of life for residents. UPMC Senior Communities offers a platform for professionals to apply their expertise in a meaningful and impactful way.

Be Part of a Great Team

Work alongside a team that values compassion and professionalism, harnessing the collective capabilities to deliver exceptional care. UPMC Senior Communities promotes a collaborative environment where every team member’s contribution is valued.

Future-Proof Your Career

Advance your career within UPMC Senior Communities through a variety of pathways, from direct care positions to administrative roles. Enjoy robust benefits, professional development programs, and a supportive work environment that encourages long-term career growth.

Explore

Discover how UPMC Senior Communities leads the way in senior healthcare innovation: - Implementing cutting-edge health technology to enhance resident care - Developing community-based programs that support holistic wellness

The UPMC Senior Communities Employment Promise

With a commitment to employee satisfaction and career development, UPMC Senior Communities ensures that all team members have the resources and support to succeed. Clients and their families rely on UPMC Senior Communities for compassionate and skilled care, making it a prime choice for those seeking meaningful employment in the healthcare sector.

Stay Connected

Join the Team

Search open positions that match your skills and interests. UPMC Senior Communities looks for passionate, curious, creative, and solution-driven team players. SEARCH UPMC SENIOR COMMUNITIES JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at UPMC Senior Communities.

READ CAREERS BLOG

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UPMC Senior Communities.
Learn more about UPMC Senior Communities
Industry
Hospitals & Medical Centers
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at UPMC Senior Communities

More Information Technology Jobs

Find similar Systems Engineer - Senior jobs:

NationwidePittsburgh, PA