ARSIEM is looking for a
Cloud Operations Manager to lead the end-to-end management of Bespin cloud engagement kits, ensuring rapid deployment, maintenance, and retirement of cloud-based infrastructure supporting critical incident response and threat hunting operations. This position requires strong leadership, technical acumen, and the ability to coordinate cross-functional teams in high-stakes operational environments. Serving as the operational lead, you will be the primary point of contact for government stakeholders while coordinating cloud infrastructure operations and technical capability delivery throughout the engagement lifecycle. This position will support one of our Government clients in Arlington, VA.
Responsibilities- Oversee provisioning and fulfillment of engagement kit requests within eight business hours of federal authorization
- Manage decommissioning and secure termination of engagement kits following data archival confirmation
- Coordinate with engagement leads, analysts, case managers, and federal leadership to ensure mission alignment
- Produce and deliver weekly operational reports summarizing engagement kit status, health, and performance metrics
- Lead incident response and troubleshooting efforts for cloud infrastructure issues
- Manage resource allocation, scaling operations to match engagement requirements
- Ensure compliance with security protocols including TLS 1.2/1.3 encryption and hardened cloud configurations
- Oversee software license management and coordinate hardware shipments when required
- Develop and implement continuous improvement initiatives for cloud operations
- Serve as primary liaison between technical teams and government stakeholders
Minimum Qualifications- Bachelor's degree in Computer Science, Information Technology, or related field, or High School diploma and 10+ years of directly relevant experience
- 8+ years of experience in cloud operations or infrastructure management
- 3+ years of management or team leadership experience
- Expert knowledge of AWS cloud services and architecture
- Strong understanding of cybersecurity principles and incident response operations
- Experience managing 24/7 operational environments
- Excellent communication skills with ability to brief senior leadership
- Demonstrated ability to work under pressure and meet critical deadlines
Preferred Qualifications- Experience supporting federal government programs
- Background in cybersecurity operations or threat hunting
- Experience with DevOps methodologies and tools
- AWS Certified Solutions Architect or similar cloud certification
- PMP
Clearance Requirement: This position requires an Active TS/SCI clearance and the ability to obtain Department of Homeland Security (DHS) Entry on Duty (EOD) Suitability.
Candidate Referral: Do you know someone who would be GREAT at this role? If you do, ARSIEM has a way for you to earn a bonus through our referral program for persons presenting NEW (not in our resume database) candidates who are successfully placed on one of our projects. The bonus for this position is $3,500, and the referrer is eligible to receive the sum for any applicant we place within 12 months of referral. The bonus is paid after the referred employee reaches 6 months of employment.
