OverviewAs a Systems Engineer III, you will serve as a senior technical resource responsible for architecting, building, maintaining, and troubleshooting AVP's IT infrastructure. You will act as a subject matter expert and escalation point within a team of engineers, demonstrating deep technical competence, reliability in delivering mission-critical infrastructure, and ensuring the highest levels of accessibility, optimization, and security. Qualified applicants will have an extensive background in IT, computer systems engineering, or systems engineering and analysis.
Responsibilities- Lead the management and monitoring of all installed systems and infrastructure
- Oversee infrastructure including installing, configuring, testing, and maintaining operating systems, application software, and system management tools
- Proactively identify and remediate potential issues to ensure the highest levels of systems and infrastructure accessibility
- Monitor and test application performance, foreseeing potential bottlenecks and driving solutions to resolution
- Collaborate with developers to implement fixes and improvements across infrastructure environments
- Own and maintain security posture, including backup, redundancy, and disaster recovery strategies
- Lead the evaluation, testing, and introduction of new software and hardware into Citrix and infrastructure environments
- Design, build, test, and maintain servers, SAN/storage environments, and the VDI environment
- Develop and maintain custom scripts to increase system efficiency and reduce manual intervention
- Partner with the team to design information and operational support systems
- Author and maintain infrastructure, support, and procedure documentation to a high standard
- Enforce configuration, change, and event management processes, procedures, and controls
- Serve as primary escalation for 2nd and 3rd level infrastructure support
- Act as a technical liaison with vendors and IT team members to drive issue resolution
- Mentor junior engineers and contribute to team knowledge-sharing
- May be assigned additional duties as required
Qualifications- Bachelor's degree in Computer Science, IT, or related field OR equivalent experience
- REQUIRED: 10+ years of experience as an IT systems professional, with at least 3 years at a Systems Engineer III level or equivalent
- Demonstrated experience architecting and supporting complex, enterprise-scale infrastructure
- Expert knowledge of Microsoft technologies, Windows Server 2025 and below, Active Directory, and Microsoft Exchange 2019 and Office 365
- Advanced knowledge of server maintenance, release management, and change control processes
- Advanced knowledge of virtualization and containerization (Citrix Xen platform, VMware Horizon, ESXi)
- Advanced knowledge of VMware platform administration, including vCenter, vSphere, ESXi host management, vMotion, HA/DRS clustering, and VM lifecycle management
- Advanced knowledge of Storage SAN technologies, including design, implementation, administration, and support of SAN/NAS environments (e.g., PureStorage, Dell EMC, NetApp, or equivalent)
- Advanced knowledge of enterprise backup solutions, including implementation and administration of Veeam Backup & Replication or equivalent platforms, with experience in backup policy management, recovery testing, and offsite/cloud retention strategies
- Advanced knowledge of systems availability, backup, and disaster recovery disciplines
- Solid LAN/WAN skills (OSI network layers, TCP/IP)
Benefits & PerksYour health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!
