HelloFresh

Systems Analyst

HelloFresh$79K — $85K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS degree required; desired fields include Computer Science, Management Information Systems, or Engineering
  • 1+ years of experience in industrial distribution, manufacturing, or processing environments
  • Proficiency in Microsoft Office and Google apps
  • SQL experience
  • Experience in data collection and report generation

Responsibilities

  • Support WMS, WES, WCS, and other order processing systems
  • Troubleshoot technical issues across all operations as they arise
  • Create reports to enhance operational visibility and performance
  • Drive continuous improvement efforts in site operations
  • Review operation setups; implement enhancements and functionality deployments
  • Act as the primary contact for production system requests
  • Document support issues, resolutions, and create training materials

Benefits

  • Competitive hourly rate with immediate 401K company match
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly from the first day
  • Up to 85% discount on HelloFresh meal subscriptions
  • Access to diverse Employee Resource Groups
  • Inclusive and dynamic work environment focused on innovation in the food supply chain
Full Job Description
Systems Analyst

Job Description:

Come and join the technology team that is revolutionizing how we bring food to our customers tables! As a Systems Analyst, you will support our production systems and work on valuable data analytics.
You will ...
  • Support WMS, WES, WCS, and other order processing systems within the fulfillment network
  • Troubleshoot technical issues in WMS, WES, WCS, and other systems across all operations as they occur
  • Understand all available reporting tools, create reports that enable improved operation visibility and performance
  • Develop deep knowledge of site level operations in order to drive and support continuous improvement efforts
  • Continuously review operations setup and drive improvement via enhancements and functionality deployments
  • Act as point of contact for production for all system requests (including order research, ad hoc reporting, etc.)
  • Responsible for all level 1 Support
  • Document support issues and resolutions
  • Create Work Instruction and SOP documents
  • Develop training materials for WMS, WES, WCS

You are...
  • Excellent communication skills
  • Ability to multi-task and prioritize tasks
  • Attention to details
  • Flexibility and reliability to cover scheduled shifts that support 24/7 production operations
At a minimum, you have...
  • BS degree required. Computer Science, Management Information Systems, or Engineering Degree desired
  • 1+ years of experience in multi-site industrial distribution, manufacturing, or processing environments
  • Efficient Microsoft Office (Excel, Word, Power Point), Google app (Gmail, drive, sheets, etc.)
  • SQL experience
  • Experience gathering data and creating custom reports
  • Some travel

Schedule: Varies based on support needs

You'll get...
  • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Arizona Pay Range

$79,800-$85,500 USD

About HelloFresh

HelloFresh SE is a German publicly traded meal-kit company based in Berlin, Germany. It is the largest meal-kit provider in the United States, and also has operations in Canada, Western Europe (including the United Kingdom, Germany, Belgium, Luxembourg, the Netherlands, and Switzerland), New Zealand and Australia. The company was founded in November 2011 in Berlin, Germany by Dominik Richter, Thomas Griesel, and Jessica Nilsson. HelloFresh delivers pre-measured ingredients and recipes to their customers, allowing them to cook meals at home. The company went public in November 2017 and is listed on the Frankfurt Stock Exchange.
Learn more about HelloFresh
Size
18,700 employees
Industry
Founded
2011

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