New York Presbyterian Hospital

Systems Administrator - End User Computing & Digital Workspace

New York Presbyterian Hospital • $111K — $168K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, or related field, or equivalent experience.
  • 3+ years of experience in enterprise endpoint management and Microsoft 365.
  • Proficiency in administering Microsoft Intune, Windows Autopilot, and Jamf Pro.
  • Experience with VMware Horizon VDI management.
  • Familiarity with Imprivata identity and access management solutions.
  • Strong troubleshooting, communication, and customer service skills.

Responsibilities

  • Administer Microsoft Intune, Windows Autopilot, and Jamf Pro for endpoint management.
  • Manage Microsoft 365 services including Teams and OneDrive.
  • Support Imprivata authentication and single sign-on solutions.
  • Administer VMware Horizon VDI infrastructure and desktop pools.
  • Implement endpoint security and compliance policies.
  • Monitor system health and troubleshoot complex technical issues.
  • Develop technical documentation and operational procedures.

Benefits

  • Comprehensive health benefits package.
  • Opportunities for professional growth and development.
  • Dynamic work environment that values diversity.
  • On-site support requirements with commutable distance to NYP.
Full Job Description
Location
New York, New York
Shift:
Day (United States of America)
Description:

Systems Administrator - End User Computing & Digital Workspace

Position Summary

The Systems Administrator is responsible for the administration, support, security, and optimization of enterprise endpoint management, virtual desktop infrastructure, identity management, and Microsoft 365 services. This role manages Windows and macOS devices using Microsoft Intune, Windows Autopilot, and Jamf Pro; supports Imprivata authentication solutions; administers Microsoft 365 and related cloud services; and maintains VMware Horizon VDI environments to ensure a secure, reliable, and efficient end-user experience.

Essential Responsibilities
  • Administer and support Microsoft Intune, Windows Autopilot, and Jamf Pro for endpoint deployment, configuration, compliance, and lifecycle management.
  • Manage Microsoft 365 services including Teams, OneDrive, Outlook
  • Support and maintain Imprivata authentication and single sign-on solutions.
  • Administer VMware Horizon VDI infrastructure, desktop pools,
  • Implement and maintain endpoint security, device compliance, conditional access policies, and patch management processes.
  • Monitor platform health, system performance, and service availability; troubleshoot and resolve complex technical issues.
  • Develop and maintain technical documentation, operational procedures, and knowledge base articles.
  • Collaborate with Infrastructure, Security, Service Desk, and business stakeholders to support organizational initiatives, including IT modernization and automation initiatives.
  • Participate in on-call support, maintenance activities, and project implementations.

Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. (required)
  • 3+ years of experience supporting enterprise endpoint management, Microsoft 365, and virtual desktop technologies.
  • Experience administering Microsoft Intune, Windows Autopilot, and Jamf Pro.
  • Experience supporting Microsoft 365.
  • Experience administering VMware Horizon VDI Images.
  • Experience supporting Imprivata identity and access management solutions.
  • Strong knowledge of Active Directory, Group Policy, endpoint security, and device lifecycle management.
  • Excellent troubleshooting, communication, and customer service skills.
  • 5-7 years' work experince (Required)

Preferred Qualifications
  • Microsoft Certified: Endpoint Administrator Associate.
  • Microsoft 365 Administrator certification.
  • Jamf Certified Administrator.
  • VMware Horizon or VCP certification.
  • Experience in healthcare or other regulated environments.
  • Experience with PowerShell and automation scripting.

Key Technologies
  • Microsoft Intune
  • Windows Autopilot
  • Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
  • Jamf Pro
  • Imprivata OneSign
  • VMware Horizon
  • Active Directory
  • PowerShell


Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

Salary Range:

$111,000-$168,500/Annual

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

About New York Presbyterian Hospital

NewYork-Presbyterian Hospital is a nonprofit academic medical center located in New York City. The hospital is affiliated with two Ivy League medical schools, Columbia University's College of Physicians and Surgeons and Weill Cornell Medical College. NewYork-Presbyterian Hospital provides a wide range of medical services, including cancer care, cardiology, neurology, orthopedics, and pediatrics. The hospital was formed in 1998 with the merger of two hospitals, New York Hospital and Presbyterian Hospital. Today, NewYork-Presbyterian Hospital is one of the largest hospitals in the United States and is consistently ranked as one of the best hospitals in the country.
Learn more about New York Presbyterian Hospital
Size
20,000 employees
Industry
Founded
1998

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