Amazon

System Development Engineer macOS, Client Engineering

Amazon • $129K — $174K *
Seattle, WA 98115In-Person
Information Technology
5 - 7 years of experience
4 days ago
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in systems administration including networking and storage systems
  • 2+ years of software development experience (non-internship)
  • 1+ year of experience in designing or architecting systems
  • Strong knowledge of networking, storage, and operating systems
  • Proficiency in modern programming languages such as C++, C#, Java, Python, Golang, PowerShell, or Ruby

Responsibilities

  • Troubleshoot and resolve technical issues in an extensive enterprise setting
  • Manage macOS client systems including OS patching and updates
  • Maintain AWS-hosted client management services
  • Automate processes focused on macOS client management
  • Contribute to developing next-gen macOS management tools

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and Surrogacy reimbursement coverage
  • Employee Assistance Program (EAP)
Full Job Description
Enterprise Engineering organization manages one of the largest macOS client fleets in the world. Our focus is to consistently raise Amazon's security bar while ensuring a smooth productivity experience for our end users. We are a team of builders managing the solutions for Amazon's global macOS client fleets. We use AWS products to evolve traditional enterprise tools and services at a large scale.

We are looking for a Systems Development Engineer with extensive macOS knowledge of Fleet Management, troubleshooting expertise, development background, and strong knowledge of macOS performance troubleshooting. If you are passionate about technology, enjoy working with others, and like to solve technical challenges, keep reading. In this role, you and your team will directly influence Amazon's macOS experience roadmap. You will use native AWS services, external 3rd party services, and DevOps patterns to manage a growing fleet of macOS client devices. This is a hands-on position where your daily activities include macOS administration, integrations, developing tools and automation, root cause analysis, performance analysis, and maintaining service infrastructures. You will contribute to operations and development activities as we build the next generation of macOS management tools.

Every day will bring new and exciting opportunities. Your responsibilities include but are not limited to:

Troubleshoot and solve issues in a globally scaled enterprise environment

macOS client management - patching, OS updates, configuration profile deployments, and MDM policy enforcement

Maintain client management service infrastructure hosted in AWS

Contribute to automation efforts with a primary focus on the macOS client fleet

Key job responsibilities

macOS Platform Expertise

Deep understanding of macOS internals - launchd, system extensions, kernel extensions (kexts), APFS, Gatekeeper, XProtect, TCC (Transparency, Consent & Control)

Proficiency with Apple's security frameworks - Secure Boot, System Integrity Protection (SIP), notarization, code signing, and Endpoint Security framework

Experience with macOS upgrade lifecycle management (major OS migrations at fleet scale)

MDM & Fleet Management Tools

Hands-on experience with Jamf Pro (or similar MDM: Kandji, Mosyle, Fleet)

Proficiency with Apple Business Manager (ABM), Automated Device Enrollment (ADE), and Volume Purchase Program (VPP)

Configuration Profile creation and management (.mobileconfig, MDM payloads)

Experience with DEPNotify, Setup Assistant customization, and zero-touch deployment workflows

BASIC QUALIFICATIONS

- 5+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience

- 2+ years of non-internship professional software development experience

- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

- Knowledge of systems engineering fundamentals (networking, storage, operating systems)

- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby

PREFERRED QUALIFICATIONS

- Experience with PowerShell (preferred), Python, Ruby, or Java

- Experience working in an Agile environment using the Scrum methodology

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 129,200.00 - 174,800.00 USD annually

About Amazon

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Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Retail & Consumer Goods
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ
AMZN
* Ladders Estimates

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