System Administrator (TTO9)

Que Technology Group

$90K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical field, or 5 additional years of relevant experience
  • 10+ years of experience as a System Administrator in similar programs
  • DoD 8570 IAT II level certification required
  • Excellent troubleshooting skills in IT systems
  • Proficient with Linux, Unix, and Windows operating systems

Responsibilities

  • Support implementation, troubleshooting, and maintenance of IT systems
  • Identify, diagnose, and resolve Tier 1 (Help Desk) issues
  • Manage daily configuration and operation of IT systems
  • Escalate and resolve Tier 2 problems
  • Monitor and provide support for client/server/storage/network devices
  • Optimize system operations and conduct capacity analysis
  • Provide detailed analysis and feedback for escalated tickets

Benefits

  • Company Medical/Dental/Vision plans - fully covered
  • Short-term and long-term disability insurance - fully covered
  • Business/First Class travel upgrade for long flights
  • 25 vacation/personal days annually
  • 11 paid Federal Holidays
  • $5,000 annual professional development fund
  • 401K with 6% company match; immediate vesting
  • Referral bonus of $10,000 per hired employee
  • Up to 3 paid Code Red days due to closures
Full Job Description
is seeking a Senior System Administrator to provide High Performance Computing (HPC) services in the form of HPC enhanced sustainment capabilities.

Responsibilities include, but are not limited to:
  • Provide support for implementation, troubleshooting and maintenance of IT systems
  • Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
  • Manage the daily activities of configuration and operation of IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide in-depth experience in trouble-shooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
  • Support the design of systems, mission architecture and associated hardware
  • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
  • Analyze and resolve complex problems associated with server hardware, applications and software integration
Required Qualifications:
  • Bachelor of Science in technical discipline. Additional five years of experience may be considered in lieu of degree.
  • At least ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type and complexity.
  • DoD 8570 IAT II level certification required.
Security Clearance:
  • TS/SCI with polygraph required. Most recent polygraph in the last seven (7) years required.
BENEFITS:
  • Competitive salary
  • Company Medical/Dental/Vision plans - Company paid
  • Short-term Disability, Long-term disability and Life Insurance - Company paid
  • Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
  • Vacation / Personal days granted at 25 days per year
  • Paid Federal Holidays - 11 days
  • $5,000 Annual Professional Development Fund plus 40 paid hours if in class
  • 401K with 6% company match; all contributions are immediately vested by Employee
  • Employee will be paid a bonus of $10,000 per employee hired based on their referral
  • Up to 3 paid Code Red days due to customer closure


www.qtg-hq.com

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