5 years of system administration experience, or 10 years' experience in lieu of a degree.
DoD 8570 IAT II level certification.
Responsibilities
Configure and manage Linux, Unix, and Windows operating systems.
Support the design of systems and associated hardware.
Understand system administration interdependencies in Service Oriented Architecture (SOA).
Analyze and resolve complex server hardware and software integration issues.
Assist users with accessing and using IT systems.
Provide Tier 1 and Tier 2 problem identification and resolution.
Monitor day-to-day operations of IT systems and resolve related problems.
Optimize system operations and perform capacity analysis.
Benefits
Company-paid medical, dental, and vision plans.
Short-term and long-term disability, and life insurance covered by the company.
Business/First Class travel upgrade for flights over 7 hours, with company card for expenses.
25 days of vacation/personal days per year.
11 paid Federal holidays.
$5,000 annual professional development fund, plus 40 paid hours for class attendance.
401K with a 6% company match, with immediate vesting.
$10,000 referral bonus for each hired employee.
Up to 3 paid Code Red days due to customer closures.
Full Job Description
Responsibilities include, but are not limited to:
Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware, applications and software integration
Assist users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Analyze and provide feedback to agency management and internal customers for escalated tickets
Support the dispatch system and hardware problems and remain involved in the resolution process
Qualifications:
Bachelor's degree in technical discipline
Minimum of five (5) years of system administration experience or ten (10) years' experience in lieu of degree
DoD 8570 IAT II level certification
BENEFITS:
Competitive salary
Company Medical/Dental/Vision plans - Company paid
Short-term Disability, Long-term disability and Life Insurance - Company paid
Business/ First Class travel upgrade for 7 hour or longer flights & company card will be provided for expenses
Vacation / Personal days granted at 25 days per year
Paid Federal Holidays - 11 days
$5,000 Annual Professional Development Fund plus 40 paid hours if in class
401K with 6% company match; all contributions are immediately vested by Employee
Employee will be paid a bonus of $10,000 per employee hired based on their referral
Up to 3 paid Code Red days due to customer closure
