Summary

This vacancy is for a Supervisory Program Manager (Chief Technology Officer) is in the Office of Finance and Management Services,Economic Development Administration within the Department of Commerce.

Duties

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As a Supervisory Program Manager (Chief Technology Officer), you will perform the following duties:

Managing and administering enterprise-wide digital transformation activities which result in shifting customer, stakeholder, and employee behaviors towards bureau technology strategies that enhance EDA customer interaction.

Leading a team that develops and implements strategies, technology improvements, and data analytics that focus on customer service delivery.

Advising the CFO and senior bureau leadership as the lead resource for interpreting, communicating, and troubleshooting operational technology issues and decisions. Relating to the organization's needs, uses, and replenishment of technology to strategic and policy guidelines.

Directing the development of and maintaining a defined strategy with clear objectives to guide the digital transformation of program operations and business functions.

Developing aspects of the organization's strategy to ensure alignment between technology and business goals/processes, merging recommended technologies with the strategic business objectives of the organization.

Serving as a resource to identify, procure and implement new technologies that yield advantages.

Managing the integration of digital technologies, such as social, mobile, analytics and cloud, in the service of transforming program business operations.

Assisting in setting up and implementing guidelines for the structural program management of the agency's IT infrastructure.

Coordinating and managing activities that carry out the process of innovation and change management.

Reengineering business processes and overseeing post-implementation improvement efforts lo enhance performance and provide increased functionality. Assisting to ensure that all telecommunications and technology is functioning for optimal workforce productivity.

Working with both internal and external clients to maintain relationships and achieve objectives while keeping the interests of the organization a priority.

Coordinating and developing written policies and procedures for acquisition, development, and implementation of new technologies and modification of existing systems in support of the Bureau's enterprise architecture. Interpreting and translating applicable Federal laws, regulations, policies, and guidance to address agency-specific needs and in tum ensure that such is communicated agency-wide.

Analyzing, evaluating, and recommending to senior leadership the continuation or termination or projects under development at key milestones or when they fail to meet performance, cost, or schedule criteria.

This Job Opportunity Announcement may be used to fill other Supervisory Program Manager GS-0340-15, positions within the Department of Commerce in the same geographical location or local commuting area with the same qualifications and specialized experience.

This position is also advertised under which is open to Merit Promotion/Direct Hire/Delegated Examining eligible applicants. You must apply to both announcements if you want to be considered for both.

Requirements

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Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
• A probationary period may be required.
• A supervisory probationary period may be required.
• Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/).
• If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
• All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• Bargaining Unit Position: No
• Confidential Financial Disclosure Report (OGE form 450): No
• Permanent Change of Duty Station (PCS) Expense: will not be paid
• License required: No
• Drug Test Required: No
• Pre-employment physical required: No

Qualifications

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Occupational-Series

Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify at the GS-15 level: You must possess one full year (52 weeks) of specialized experience equivalent to the GS-14 in the Federal service. Specialized experience is defined as experience:

• Developing policies, procedures, and/or guidance to develop, maintain, implement, and/or improve digital platforms and/or technology-enabled services that advance mission objectives; AND
• Assessing the effectiveness or impact of technology-related policies, programs, or projects, including identifying opportunities to improve efficiency, modernization, adoption, performance, or outcomes; AND
• Leading and/or project managing a cross-functional team to deliver results; AND
• Supporting or developing policies, procedures, or guidance related to data governance, data management, and/or responsible data use within an organization.

Education

There is no positive education requirement for this position.

NOTE:

Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You MUST provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.

Additional information

The following links provide information on various hiring authorities that do not fall under competitive examining procedures; however, they may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.

1. Career Transition Assistance Plan (CTAP)
2. Interagency Career Transition Assistance Plan (ICTAP)
3. Military Spouse Non-Competitive Hiring Authority

ICTAP and CTAP Eligibles: CTAP and ICTAP candidates will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: Employee Guide to Career Transition

Military Spouse The spouse of a member of the armed forces seeking eligibility under the non-competitive hiring authority of certain military spouse MUST submit various required documentation by the closing date of the announcement in accordance with one of the three below eligibilities:

• 1.) Spouse of a member of the armed forces serving on active duty,
• 2.) Spouse of service member who incurred a 100% disability, or
• 3.) Un-remarried widow or widower of a service member killed while performing active duty.

Please review the "Required Documents" Section for specific documents pertaining to each of the above eligibilities that MUST be included with your application, if you are applying as a Military Spouse.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES, or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Reasonable Accommodations (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.