Supervisory Management & Program Analyst

Government Accountability Office

$100K — $130K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • One year of specialized experience at the GS-14 level or equivalent.
  • Proven ability to prepare briefs for senior management.
  • Experience in organizational assessments and internal collaboration.
  • Strong oral and written communication skills for conveying sensitive concepts.
  • Expertise in analyzing and managing administrative processes.

Responsibilities

  • Manage internal communications and oversee editorial content.
  • Write, edit, and review guides and policies in administrative areas.
  • Direct sensitive administrative tasks across GAO processes.
  • Lead cross-departmental projects involving multiple GAO organizations.
  • Oversee policies related to GAO's non-engagement job codes.
  • Manage the annual Customer Satisfaction Survey.

Benefits

  • Access to a comprehensive benefits package for you and your family.
  • Eligibility for various federal benefits depending on position type.
Full Job Description
Summary

This position is located in the Government Accountability Office, (GAO), Chief Administrative Office (CAO). As a Supervisory Management & Program Analyst you will lead a team of Analysts and Specialists in delivering analytical support to the Chief Administrative Office. This position oversees GAO internal communications office and directs cross functional projects involving many CAO and other GAO organizations.

Duties

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As a Supervisory Management & Program Analyst, MS, 0343, 2, your typical work assignments may include the following:

  • Responsible for GAO internal communications and managing editorial and content pipelines including oversight of agency-wide Notices, townhalls and announcements, and partnership coordination with units on additional communications such as Public Affairs, Continuous Process Improvement Office, and other relevant offices.
  • As requested, either independently or through subordinate staff, writes, edits, and evaluates many guides and policies in administrative areas including providing final review on all GAO orders.
  • Directs or individually performs a wide variety of sensitive tasks, involving the entire GAO administrative processes.
  • Projects that cut across organizational lines and may involve other, non-administrative GAO organizations.
  • Oversees the policies and processes associated with GAO's non-engagement job codes.
  • Oversees the annual Customer Satisfaction Survey.


Requirements

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Conditions of employment

You must meet all qualification requirements before the announcement closes.

1. You must be a U.S. citizen.

2. You may be required to submit a financial disclosure statement.

3. You must be suitable for federal employment.

4. Completion of a one-year supervisory probationary period may be required.

Qualifications

You may qualify at the BAND MS-II level, if you fulfill the following qualification requirement:Applicants must have at least one year (52 weeks) of specialized experience at the next lower band level, equivalent to the Band MS-I / PT-III / PE-IIB level or GS-14 level in the federal service, which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position.

Specialized experience is defined as experience in preparing briefs for senior management on program execution, collaborating on assessments over organizational internal; and communicating effectively both orally and in writing, to convey organizational technical, sensitive concepts and issues to senior officials and leaders.

Education

No education is required for the level.

Additional information

Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying to a job.What is required in the resume?Resumes submitted for federal jobs are required to have:

  • Contact Information-your name and the best way to contact you.
  • Relevant work experience-Job experience should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how your previous work experience relates to and helps you meet the required qualifications in the GAO job announcement to which you are applying.
  • Education, certifications or licensures-If the job announcement requires any education, certifications or licensures, make sure you include the required information on the resume.


For more information on the how to check the resume for the new 2-page requirement, please go to the Help Center or click the link:: USAJOBS Help Center - Update your resume now so it meets new resume requirements This is a non-bargaining unit position. OPTION FOR ADDITIONAL SELECTIONS: Based on the staffing needs, additional selections may be made through this vacancy announcement. Travel and relocation expenses will not be paid for by the GAO.REASONABLE ACCOMMODATION: GAO provides reasonable accommodations to applicants and employees with disabilities.

To request accommodation, please email [redacted].

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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