Summary

This position is in the Department of the Chief Information Office, Product Development Office (PDO), Mission Support Systems Division (MSSD). MSSD develops, delivers, and supports case and client management systems for the federal Judiciary, including the probation and pretrial services offices.

Duties

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The Supervisory Information Technology Specialist serves as the Probation and Pretrial Services Branch Chief within the Mission Support Systems Division (MSSD) in the Product Development Office (PDO). The position provides comprehensive, end-to-end oversight of the design, development, implementation, integration, and operation of the judiciary's mission-critical probation and pretrial services case management systems, including the transition from established legacy systems to modernized environments.

The incumbent ensures that product goals and strategies remain aligned with the broader mission and established organizational priorities. This position reports to the MSSD Chief.

Duties include, but are not limited to:

• Leads and oversees all activities related to the Probation and Pretrial Services Branch's suite of applications and effectively executes Senior Product Manager functions.
• Works with organizational leaders and product teams to translate business and user needs into requirements, define product vision, establish priorities, and support effective product planning and development.
• Reviews and evaluates product proposals, solutions, and strategies and authorizes implementation in alignment with organizational priorities.
• Keeps division leadership and key stakeholders informed of product activities, progress, risks, and outcomes.
• Develops and oversees product roadmaps, priorities, and backlogs to support strategic objectives and delivery requirements.
• Engages directly with federal courts to gather user feedback and identify current and future business and product needs.
• Develops product implementation and communication strategies and works with operations and technical delivery teams to support effective product adoption.
• Conducts research and analysis of court operations, user needs, emerging requirements, and alternative solutions to inform product strategy and development.
• Represents PDO and communicates product value, capabilities, and strategic direction to executive leadership, courts, and other stakeholders.
• Performs other duties as assigned by the MSSD Chief or PDO leadership.

Requirements

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Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience must demonstrate ALL areas defined below:

• Managing large, enterprise-level information technology systems that incorporate diverse programming languages, technical resources, personnel, and active legacy systems in a mission-critical environment.
• Establishing and communicating technical standards and practices to development resources and management.
• Managing the implementation and support of new technologies serving a large user base.
• Planning, analyzing, and communicating complex technology initiatives and solutions in environments where system availability, reliability, and continuity are critical to mission and business operations.

Desired Skills and Experience:

• Exceptional oral and written communication skills, with experience communicating effectively with diverse end users, divisions, and offices across the Administrative Office of the U.S. Courts (AO).
• Microsoft certifications.
• Experience developing applications using Microsoft Power Platform.
• Experience with DevSecOps practices and methodologies.
• Exceptional attention to detail and demonstrated problem-solving skills in highly visible, mission-critical environments.
• Experience managing projects and programs in an Agile environment.

Education

This position does not require education to qualify.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.