Summary

This position is located in the Division of Information Governance (DIG) within the Office of Enterprise Management Services (OEMS), Office of Operations (OO), Food and Drug Administration (FDA). DIG holds responsibility for overarching information governance oversight, policy and process development for FDA.

Duties

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• Serves as a Supervisory Information Technology (IT) Specialist within the eDiscovery Division overseeing and directing customer engagement for eDiscovery program service across FDA.
• Provides occupational specific technical and administrative direction to subordinate employees performing the work and functions in the division.
• Obtains resources and identifies strategic objectives for the organization, defines jobs, selects employees, and assigns work.
• Provides planning, development, implementation, system administration and training direction for eDiscovery customer focused activities.
• Serves as an expert in eDiscovery standards and stays abreast of legal and industry requirements.
• Provides guidance and direction in the effective execution of eDiscovery best practices, case management, customer support service, program capabilities, and customer use of eDiscovery technologies.
• Collaborates with the program improvement team and staff to optimize the eDiscovery customer experience, find efficiencies, and devise methods to evaluate and continually improve customer satisfaction.
• Drives and support outreach across the agency to educate on the scope and impact of eDiscovery services, and to encourage awareness and adoption of program objectives.
• Assists the Division Director with the management of projects or initiatives impacting the delivery of eDiscovery services, and development of broader IT solutions to meet eDiscovery requirements.
• Collaborates with the Director, Office Budget staff, and personnel engaged in Acquisitions and Investment activities to address management efforts requiring programmatic insight.

Qualifications

The position of Supervisory Information Technology Specialist (eDiscovery Engagement Manager) falls within the 2210 occupational series. To qualify for this position at grade GS-14, you must meet Time-in-Grade requirements by 11:59 pm EST on 09/22/2026.

Minimum Qualifications:

Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. The specialized experience must demonstrate one year of full-time work experience, or the equivalent if part-time (for example, an employee working 20 hours per week for a 12-month period should be credited with 6 months of experience.) Experience may have been obtained in either the federal service or its equivalent with state or local government, the private sector, or nongovernmental organizations.

GS-14: You must have 1 year of specialized experience equivalent to at least the GS-13, in the Federal service, which includes: managing end-to-end eDiscovery processes including legal hold issuance, data collection, processing, review, and production in a federal agency or complex litigation environment; serving as a liaison between legal counsel (e.g., OCC), program offices, IT, and external parties (e.g., DOJ) to coordinate discovery obligations and timelines; managing enterprise eDiscovery platforms (e.g., Relativity, Microsoft Purview), including developing workflows, overseeing processing, and ensuring defensibility of collections; applying Federal Rules of Civil Procedure (FRCP), Freedom of Information Act (FOIA), and/or agency-specific records management policies in the context of litigation support or eDiscovery responses; managing multiple concurrent matters, coordinating cross-functional teams, and tracking milestones and deliverables associated with discovery requests and/or projects; and using AI, data analytics or technology-assisted review (TAR/predictive coding) to support eDiscovery efficiency.

In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the percentage of times the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.

PHS Commissioned Corps Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement. Candidates will be referred to (CC) personnel and not as candidates for conversion to a permanent career or career-conditional appointment.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account,https://secure.login.gov/ select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must submit supporting documentation to verify your eligibility to apply for this vacancy.

For internal applicants an SF-50 will be required. If Educational requirements are listed, you must submit a Transcript, even if you occupy the series/grade in question. See the Required Documents section for full details...

Education

There is no education requirement for this position.

Additional information

In accordance with Executive Order 14170, applicants are encouraged to respond to the four short, free-response, essay questions in the questionnaire. Answers to these questions are optional and will not be scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration. You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot).

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.