Posting Details

Position Information

Fiscal Year


Position Title
Supervisor, Infrastructure Design

Classification Title
Staff Associate

Department
Network and Communication Services

Posting Number
P260205

Posting Link
https://www.ubjobs.buffalo.edu/postings/64344

Employer
State

Bargaining Unit
08

Position Type
UUP Professional

Professional Appointment Term
Term

Salary Grade
SL4

Posting Detail Information

Position Summary

The Network and Communication Services (NCS) unit is searching for a Supervisor of the Infrastructure Design Team who will manage the team supporting the voice and data infrastructure at the University at Buffalo. As a Supervisor, it is expected that you will mentor and develop employees, including developing training plans, and ensuring your teams share skills and knowledge. As a leader, is it expected that you will understand the technical environment surrounding the voice and data infrastructure at the University. This is a campus-based position with the possibility of hybrid-work.

Responsibilities:

• Coordinate with university constituencies to meet needs and deliver consistent services
• Ensure compliance with federal, state, and University regulations and policies, as well as industry best practices (CSI, NFPA, etc.)
• Identify risks that need to be managed by standards and create, establish, and enforce relevant standards, particularly CSI Division 27, to manage those risks
• Plan, assess risks, budget, and manage service lifecycles
• Consult, project manage, and develop IT policies
• Maintain inventories and recommend resources
• Supervise personnel: Monitor workloads, communicate issues, and handle administrative tasks
• Mentor and develop employees, schedule work, and maintain service coverage
• Recruit, retain, and manage team performance and handle personnel issues
• Provide technical advice and stay updated on current and emerging technologies
• Develop project plans and lead project teams
• Mentor and develop employees, enable training opportunities, and guide career development

Additional Information:

All the duties and responsibilities listed above continue to occur in a 24x7 environment, therefore, working extended hours, holidays, or varied hours may be required.

Minimum Qualifications

• Bachelor's degree with 3 years of experience OR master's degree with 1 year of experience; Equivalent combination of education and experience will be considered. This experience should encompass many technical aspects of network and communication services in a large environment with more than 1000 users.
• Two years of experience in managing a technical team
• This position requires local travel between each university campus and off-campus. This position will also have to visit active construction sites to view and audit in-progress voice and data installations. Must have the ability to demonstrate that the candidate can meet the transportation needs of this position.
• Applicants must be authorized to work in the United States by their start date. The University at Buffalo does not guarantee that it will sponsor, support, or otherwise assist with obtaining work authorization.

Preferred Qualifications

• Six years of experience managing service delivery teams in a University or similar environment
• Demonstrated supervisory skills
• Demonstrated skills in handling personnel and interpersonal issues
• Prepare and write appraisals and performance programs
• Conduct recruitment efforts as well as employee dismissals

Our University Community

Prodig+
No

Executive Position
No

Physical Demands

• Occasionally must ascend or descend a ladder, use standard telecommunications tools/ equipment, and differentiate colors used for standard wire coding.
• The person in this position needs to occasionally move about to visit active construction sites.

Driving Requirements
Driving is not a required duty for this position. Employees who choose to operate university vehicles for business purposes must be enrolled in the LENS program to verify a valid Class D driver's license.

Salary Range
$100,000 - $115,000

Additional Salary Information

Job Type
Full-Time

Campus
All Campuses

Posting Alerts

Special Instructions Summary

Additional Information

Is a background check required for this posting?
No

Background Check Notification

Contact Information

Contact's Name
Richard Letts

Contact's Pronouns

Contact's Title
Executive Director of Network and Communication Services

Contact's Email
[email protected]

Contact's Phone
716-645-9333

Posting Dates

Posted
09/15/2026

Deadline for Internal Applicants
09/29/2026

Deadline for External Applicants
Internal Only

Date to be filled
10/15/2026

References

Number of References Required
3

Reference Cutoff Date

Instructions to Applicant

By providing the names and e-mail addresses of my references, I hereby authorize either Human Resources or the applicable hiring department to contact my references via e-mail to request a reference letter on my behalf.